Technical Operations Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

TripleLift · 3 weeks ago

Technical Operations Manager

positionNew York, New York, United States
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$90K/yr - $150K/yr
date4+ years exp

TripleLift is an advertising platform focused on enhancing digital advertising through innovative solutions and smart targeting. The Technical Operations Manager will serve as the primary technical partner for premium publishers, guiding them through integrations and resolving complex technical issues to optimize revenue growth. This role involves collaborating with various internal teams and leveraging advanced troubleshooting techniques to ensure the health and scalability of publisher supply.

AdvertisingAdvertising PlatformsInternetNative AdvertisingSoftware
check
H1B Sponsor Likelynote

Responsibilities

Serve as the primary technical point of contact for assigned publisher accounts, building strong relationships with their operational & technical teams
Be a technical consultant during the pre-sales process for our publishers, advising on best practices, recommendations and wrapper knowledge to ensure a seamless launch
Be the first point of escalation for clients for technical & operational issues, working cross functionally with internal teams as needed to resolve issues
Write custom SQL queries to not only pull but also draw insights directly from data platforms such as Databricks and Snowflake
Monitor KPIs such as fill rate, latency and match rates to assess integration health and make data driven optimization recommendations
Conduct regular health checks to correct configuration errors, optimise placements and update legacy setups
Leverage web traffic analysis tools and ad verification solutions, including debugging on page (Chrome developer tools) and troubleshooting GAM/Ad Server reporting discrepancies
Internally partner with product & engineering teams to provide client feedback that will drive prioritization of Triplelift’s product roadmap
Be the Technical stakeholder for publisher QBRs and is comfortable presenting on topics related to data, integrations and functionality related questions from publishers
Proficiency in JavaScript, SQL, HTML, and data analysis, with the ability to troubleshoot and interpret complex datasets
Launch experiments in conjunction with internal stakeholders and publisher clientele to advance monetization strategies and techniques
Utilize knowledge of HTML and CSS, resolve publisher placement render issues

Qualification

Google Ad ManagerSQLJavaScriptHTMLCSSAd serving technologiesAPIs & SDKsPrebid.jsTroubleshootingCustomer serviceMultitaskInterpersonal skillsWork ethicAttention to detail

Required

Previous experience working at an SSP/DSP
Hands-on experience with ad serving technologies (Google Ad Manager, FreeWheel, Smart, Xandr etc.), with especially strong knowledge of Google Ad Manager and Google Publisher Tag technologies
Experience working with various APIs & SDKs within the context of the programmatic advertising ecosystem
Proven knowledge of Prebid.js, oRTB and server side technologies
Familiarity with User IDs, User syncing and EIDs
Strong Experience with HTML, CSS, JS, SQL, testing and debugging (Postman), browser Dev Tools (especially Chrome dev tools)
Comfortable diving into exchange code to uncover potential issues relevant for troubleshooting various supply side issues
Experience of managing and resolving publisher side discrepancies
Strong troubleshooting experience within the digital supply ecosystem
Strong customer service and interpersonal skills
Extremely strong and demonstrable work ethic
Ability to work individually and collaboratively to drive business forward
Excellent administrative skills and attention to detail
Ability to work quickly and independently with minimal oversight
Ability to work under pressure and multitask in a fast-paced environment
Ability to accept feedback and constructive critique positively
Strives for continued learning opportunities
Bachelor's degree in Business, Marketing or Communications or a related discipline is preferred, though candidates with relevant experience who hold other degrees will be considered
Minimum 4 years of working experience for an SSP/DSP

Preferred

Experience of managing cases within Salesforce and utilizing other ticketing systems such as JIRA
Advanced Excel skills

Benefits

Medical, Dental & Vision Plans
Flexible PTO
401k w/ employer match

Company

TripleLift

twittertwittertwitter
Glassdoor3.6
company-logo
TripleLift is the programmatic technology company for native, branded content and OTT.
dateFounded in 2012
location
New York, New York, USA
people-size201-500 employees
web-link
http://www.triplelift.com

H1B Sponsorship

TripleLift has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (3)
2022 (6)
2021 (5)
2020 (1)

Funding

Current Stage
Growth Stage
Total Funding
$16.62M
Key Investors
Vista Equity PartnersEdison PartnersTrue Ventures
2021-03-29Private Equity
2021-03-29Acquired
2015-06-11Series B· $10.5M

Leadership Team

leader-logo
Eric Berry
Member Board of Directors
linkedin
leader-logo
Jennifer Lee
Chief Customer Officer
linkedin

Recent News

PR Newswire
TripleLift Announces Partnership with Attain to Unify Context and Commerce
2026-01-07
PR Newswire
TripleLift Closes a Breakthrough 2025 with Global Expansion, Creative Innovation and Strategic Partnerships Across CTV, Retail Media, and Addressability
2025-12-11
PR Newswire
TripleLift Announces Major Expansion of Programmatic Pause Ads, Powered by Publisher Integrations on Connected TV
2025-11-20
Company data provided by crunchbase