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Stronghold · 2 months ago

Senior Manager, Business Operations

San Francisco, California

Full-time

Onsite

Senior Level

$165K/yr - $185K/yr

7+ years exp

Stronghold is a fintech infrastructure company focused on transforming how money moves with secure and transparent payment solutions. The Senior Manager of Business Operations will lead initiatives to optimize payment processes, enhance operational efficiency, and support strategic growth, while collaborating with various teams to ensure exceptional results.

BlockchainCryptocurrencyDeveloper APIsFinancial ServicesFinTechInternetPayments

Senior Management

No H1B

Responsibilities

Serve as a high-impact extension of the CEO and executive team, leading and executing top-priority initiatives—from scaling liquidity and financial operations to launching go-to-market strategies, managing vendor transitions, and supporting fundraising and investor communications

Partner with internal teams (e.g., Product, Engineering, Compliance, Legal) and external vendors to establish robust systems for financial operations, regulatory reporting, and KYC/AML. Balance startup speed with the rigor required in a highly scrutinized space

Act as a thought partner to founders and senior leadership, owning board meeting preparation, strategic offsites, and synthesizing operating plans and priorities. Help craft and evolve the company’s roadmap in alignment with its mission and market opportunities

Champion Consistency, Systems Thinking, and Scale by creating tools, documentation, and repeatable processes that reduce operational drag and scale knowledge across the team. Leverage automation, dashboards, and AI-assisted tools (e.g., ChatGPT, Claude, etc.) to increase leverage per head

Qualification

Business operationsStrategic planningProject managementFinancial operationsRegulatory reportingKYC/AML complianceData analysisInfluencing skillsMBA preferredExceptional communicationAdaptabilityTeam collaboration

Required

7–10+ years of experience in business operations, strategy, finance, product operations, or consulting—preferably in early-stage crypto, fintech, or at top-tier consulting firms

Prior experience supporting C-suite or acting as Chief of Staff, Business Operations lead, or Strategy Consultant with a strong track record supporting C-suite leadership and managing high-stakes, ambiguous projects

Deep project management experience with cross-functional scope; you know how to structure and deliver work with accountability from concept to execution

Exceptional communicator and influencer—can synthesize complex information, manage up and across, and distill insights for technical and non-technical audiences in a complex, fast-paced environment

Proven adaptability and scrappiness—comfortable operating in fast-moving, evolving environments with limited structure and competing priorities

Background in high-growth or early-stage startup environments, ideally in companies with sub-50 to 200 employees, where you have built systems that grow with the company

Exceptional analytical skills, with the ability to synthesize data into actionable strategies

Authorized to work in the United States (required)

No visa sponsorship available at this time