Field Service Technician (Remote - Reno, NV) jobs in United States
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Pitney Bowes · 3 months ago

Field Service Technician (Remote - Reno, NV)

Pitney Bowes is a global technology company that provides innovative mailing and shipping solutions. As a Field Service Technician, you will enhance client experiences by delivering exceptional customer service, diagnosing and repairing hardware and software issues, and managing a multi-zip-code territory to support mailing and shipping technologies.

AnalyticsCRMDocument ManagementE-CommerceFinancial ServicesHardwareInformation TechnologyPredictive AnalyticsShippingSoftware
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Responsibilities

Delivering exceptional customer service that drives client satisfaction, retention, and trust
Diagnoses, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks
Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use
Manage a multi‑zip‑code territory within 2.5 hours of Reno, Nevada, with up to 80% driving time
Use hand tools and small power tools to perform repairs, maintenance, and installations
Maintain a safe, clean, and professional work environment always

Qualification

Technical troubleshootingMechanical repairElectrical componentsCustomer serviceWindows familiarityAutomated equipment experienceDriving skillsProblem-solvingIndependent work

Required

legally authorized to work in the US
valid driver's license
clean driving record
reliable transportation
can lift 55+ lbs
can bend, squat, stoop, or stand for extended periods
enjoy working with and repairing mechanical or electrical components
comfortable with significant driving time and working independently in the field
motivated by the opportunity to earn additional income through service and parts sales

Preferred

familiar with Windows, PCs, and basic networking
experience with automated or electro-mechanical equipment

Benefits

10% incentive on any service or parts sales you present to clients
Opportunity to grow and develop your career
Inclusive environment that encourages diverse perspectives and ideas
Challenging and unique opportunities to contribute to the success of a transforming organization
Comprehensive benefits globally

Company

Pitney Bowes

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Pitney Bowes is a global technology company that powers physical and digital transactions that drive commerce.

Funding

Current Stage
Public Company
Total Funding
$200M
2025-08-05Post Ipo Debt· $200M
2013-10-04Debt Financing
1978-01-13IPO

Leadership Team

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Marc Lautenbach
President & CEO
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Steven Green
VP Finance & CAO
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Company data provided by crunchbase