Freddie Mac · 11 hours ago
ServiceNow Developer Senior
Freddie Mac is committed to making home possible and is seeking a Senior ServiceNow Developer to design, build, and improve workflow solutions. This role involves collaborating with clients to deliver innovative results and enhancing the functionality of ServiceNow modules to meet business requirements.
FinanceFinancial ServicesRisk Management
Responsibilities
Develop and configure ServiceNow modules such as ITSM, ITOM, HR, and GRC to meet business requirements
Build workflows, dashboards, catalog items, and integrations with enterprise systems
Implement automation and performance improvements across ServiceNow capabilities
Collaborate with stakeholders to translate requirements into ServiceNow solutions and manage user stories
Present roadmaps, architecture decisions, and enhancement strategies
Provide training and support to end-users to maximize the platform's value
Maintain and enhance core ServiceNow functionality by adding new capabilities
Develop, test, and deploy updates to ServiceNow in accordance with customer requirements
Configure and customize ServiceNow applications; facilitate deployment of new modules and applications, including UI and workflow configuration
Collaborate closely with ServiceNow System Engineers and fellow developers to create solutions and manage updates or configuration requests
Identify system deficiencies and propose effective solutions
Support the ongoing maintenance and continuous improvement of processes, standards, policies, working methods, and tools
Ensure reliable and reproducible development/production environments using appropriate tools and processes
Maintain consistency in tool configurations across Development, Testing, Integration, and Production environments
Provide ongoing production and end-user support
Document testing procedures and maintenance activities related to system corrections
Research and adopt new technologies and standards as required
Participate in system and development deployment planning, ensuring adherence to software compliance standards
Qualification
Required
5-7 years of ServiceNow development and architecture experience
3+ years in a senior architect role
Bachelor's degree in computer science, Information Systems, Engineering, or related field, or equivalent specialized experience
Strong understanding of IT Service Management, ITOM concepts and ITIL framework
Demonstrated ability to design, configure, and implement complex ServiceNow modules and workflows
Strong understanding of ServiceNow platform architecture, scripting, and integration methods (APIs, web services, MID servers)
Excellent communication skills for collaboration with technical teams and stakeholders
JavaScript, HTML, AJAX, AngularJS, CSS, SOAP, Rest, Glide Scripting, Flow Designer
Preferred
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Benefits
Competitive compensation
Market-leading benefit programs
Company
Freddie Mac
Freddie Mac is a public government-sponsored enterprise that provides mortgage capital to lenders.
H1B Sponsorship
Freddie Mac has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (181)
2024 (119)
2023 (100)
2022 (134)
2021 (112)
2020 (71)
Funding
Current Stage
Public CompanyTotal Funding
$3.58BKey Investors
DLP Capital
2025-12-30Post Ipo Debt· $108.4M
2025-10-28Post Ipo Debt· $343.2M
2025-09-09Post Ipo Debt· $707M
Leadership Team
Recent News
2026-01-20
2026-01-17
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