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84.51˚ · 1 week ago

Lead Commercial Account Manager- Media, Insights & Incentives (P2886)

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$99K/yr - $168K/yr

5+ years exp

84.51° is a retail data science, insights and media company. As a Lead Commercial Account Manager, you will be responsible for driving organic growth strategies for Media, Incentives, and Insights, while overseeing client goals and delivering business reviews. You will collaborate with cross-functional teams to ensure positive client experiences and maximize the value of insights subscriptions.

Management Consulting

Hiring Manager

Erin Boyce

Responsibilities

Full-commercial portfolio account leadership that requires commercial acumen across entire portfolio

Understanding of Kroger business processes. Data-driven, customer-centric consultation

Oversee client goals & objectives across commercial portfolio, serving as primary point of contact for aligned clients. Budget retention through active client engagement. Oversee and deliver total business QBRs (Media Upfront, Loyalty Plan, Insights Annual Plan)

Identify and close opportunities with Kroger facing teams (Sales, Shopper Mkg, Cat Man, Shopper Insights) to deliver on budget

Lead all insights subscription renewals (84.51° Stratum, Collab Cloud, Data Direct)

Maximize adoption of and value-creation Insights subscriptions. Consult on utilization of insights to support key merch processes (ex – shelf, assortment, price/promo, cat strategy, supply chain, innovation) and bridge insights utilization into activation opportunities. Strategically engage corporate data science orgs on data utilization (ex. 84.51° Collaborative Cloud consultation). Support all insights-to-activation utilization

Ensure flawless commercial execution across the book of business. Drives strategic recommendations and brand performance convos, leveraging full suite of commercial products

Owns overarching client performance & value creation conversations for aligned clients as well as leads strategic recommendations & questions for the overall business

Proactively explore & source ideas to drive larger portfolio offerings from client and industry, process & account support

Qualification

Account managementBusiness developmentMedia experienceInsights experienceProject managementStrategic thinkingProblem solvingCommunicationOrganization skillsAttention to detailCollaborationMotivationAdaptability

Required

Bachelor's degree required

5-7+ years of account management and/or business development experience. Media, Incentives, or Insights experience required

Strong experience maximizing investment decisions across the portfolio

Collaborative, energetic, and thrive as a key part of a cross-functional leadership team

Adept at continual learning and ability to represent a broad portfolio

Works well under tight turnaround and deadlines

Motivation & influence a positive, constructive culture, based on teamwork, collaboration, & intellectual curiosity

Project management experience

Strategic thinking and problem solving

Strong communication, organization, prioritization and attention to detail

Ability to navigate ambiguity & thrive in driving recommendations and solutions forward

Benefits

Health: Medical: with competitive plan designs and support for self-care, wellness and mental health.

Dental: with in-network and out-of-network benefit.

Vision: with in-network and out-of-network benefit.

401(k) with Roth option and matching contribution.

Health Savings Account with matching contribution (requires participation in qualifying medical plan).

AD&D and supplemental insurance options to help ensure additional protection for you.

Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year.

Paid leave for maternity, paternity and family care instances.