Veterans in Healthcare · 2 months ago
Registration Clerk Receptionist Surgical Center
State College, PA
Full-time
Onsite
New Grad, Entry LevelVeterans in Healthcare is committed to providing high-quality patient care and seeks a Registration Clerk Receptionist for their Surgical Center. The role involves registering patients, processing medical records and billing information, and ensuring a hospitable environment for patients and families during their visit.
Health CareMilitary
Responsibilities
Interviews patients to obtain required information for surgery. Identifies patient through accepted means, ex. name, birth date, etc. Transfers information to computer accurately. Uses the computer system to register the patient and obtain all the required information and signatures. Assists the patient in understanding the process, explains purpose of required documents such as authorizations
Verifies insurance plan; photo copies license and insurance cards and scans into computer system. Notifies pre-op staff when patient is ready for admission process. Keeps the staff informed of late admissions, patients who did not arrive, and other conflicts that may effect the surgical schedule
Directs patients and families in the registration area as to seating, refreshments, where to hang their coats, lavatory location, and gives them additional information to ensure hospitality
Receives incoming calls and correctly directs the caller to the appropriate personnel. Uses courtesy and patience when speaking with physicians and families
Makes daily reminder calls to patients starting at 1:00 pm, for the next day’s scheduled surgery, notifying them of their arrival time. Calls patients when advised of a change in arrival time
Retrieves US mail and receives overnight packages for the surgical center and distributes the packages appropriately
Directs all correspondence, charts, and interdepartmental mail delivered by MNMC courier
Collects and files paperwork, medical records, and faxes from multiple areas
Orders and maintains supplies for printers, copiers, fax machine, and label maker. Orders all office supplies
Assists with other office functions as needed. Completes and transmits information from the previous days service. Checks medical record from previous day for any errors or missing information. Contacts the correct nurse manager to help in finishing the record properly
Maintains confidentiality of all records and information received in the course of work activities
Daily wears attire supplied by the surgical center that includes MNMC logo shirt/cardigan
Checks insurance authorizations 48 hours prior to surgical date for upcoming cases
Checks booking facts on reservations for insurance information
Reports statistical Data, and creates reports when needed
Qualification
Required
High school graduate or equivalent
Typing of at least 40 words per minute with 95% accuracy
Good command of the English language, verbal and written
Intermediate computer skills, mathematical skills, and the ability to organize and prioritize work flow
Ability to work well and relate to individuals/families who may be under physical or emotional stress
Preferred
Completion of business courses and customer service courses
Preference given to applicants with previous experience in healthcare related or public contact field
Knowledge of medical terminology
Company
Veterans in Healthcare
Veterans in Healthcare is a comprehensive source of career information and opportunities for military personnel transitioning.
Founded in 2012
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase