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Insperity · 1 week ago

Senior Human Resource Specialist

Florham Park, NJ

Full-time

Hybrid

Senior Level, Lead/Staff

$71K/yr - $81K/yr

8+ years exp

Insperity is a leading provider of scalable HR solutions, making a difference for thousands of businesses across the U.S. The Senior Human Resource Specialist will align resources and deliver customized HR service solutions, collaborating with client senior leaders to improve performance management and provide strategic guidance as a trusted advisor.

Enterprise SoftwareHuman ResourcesService Industry

Growth Opportunities

Responsibilities

Manages assigned clients, including a mix of complex clients, by consistently contributing to clients’ overall success and growth while maintaining high customer satisfaction and retention

Develops and maintains strategic and effective relationships, provides sound guidance and value-added solutions that contribute to clients’ success and growth of their business and results in high customer satisfaction and retention. Typically interfaces with client HR Leaders and partners with senior leaders where possible

Fosters relationships with client HR and senior leaders, advises clients on HR compliance and business goals, tailoring approaches as needed, while fostering connections with internal and client partners to provide value-added services and solutions

Utilizes profound knowledge in employee relations, legislation interpretation, benefits, wage and hour regulations, and employee performance management; advises clients on human resource-related issues; suggests innovative HR strategies; and delivers comprehensive guidance, including HR policy interpretation and best practices aligned with employment laws across all 50 states

Engages with internal support teams (e.g., Diversity, Equity, & Inclusion (DE&I) Services, Compensation Services, EEO Services, Payroll, Fair Labor Standards Act (FLSA) Administration, Background Screening, Benefits, and Centers of Excellence (COEs))

Analyzes data and statistics for trends and patterns. Based on metrics and analysis, makes recommendation for policies and activities to improve the organizational culture including suggestions to attract and hire qualified candidates, motivate and retain employees, address staffing issues, and to maintain legal compliance

Facilitates client trainings, in a clear, concise and logical sequence at a level appropriate to the audience

Collaborates with clients and Account Executives on HR goals in alignment with business objectives

Understands and implements client’s people, organizational structure, and leadership development strategies throughout the business life cycle. May work in conjunction with the HR Consultant and/or Consulting & Development team

Engages proactively with clients to continually understand evolving organizational strategy and goals

Ensures all client and client-related interactions are properly and timely documented in the appropriate client management systems and databases

Partners with and guides HR Representative/Data Support Specialists, HR Specialists, and Account Executives

Pilots new internal tools, resources, and products and provides feedback, as requested by manager

Participates in and may lead project teams and focus groups to improve processes or client solutions

Requests or volunteers to deliver training and other development opportunities for internal partners and peers

Acts as Subject Matter Expert (SME) on processes, projects or tools as requested by leadership

Connects with peers and internal resources across the company and in other regions to identify opportunities for process improvement and collaboration

Understands Customer for Life strategy, recognizing when and how to introduce options to clients and engaging the appropriate internal resources, as necessary

Supports Sales organization including partnering individual with BPA in prospect meetings

Understands client power structure and dynamics, advising, negotiating and influencing client toward HR compliance and business goals. Offers custom approaches as needed

Creates content and hosts knowledge sharing sessions with team

Understands Insperity and approved partner technologies and proactively consults with clients to deliver client value tied to initiatives and goals

Qualification

Human Resources OperationsEmployee RelationsHR ComplianceData AnalysisTraining FacilitationClient Relationship ManagementMulti-State HR ExperienceInfluencing SkillsLeadership DevelopmentCustomer Service OrientationCommunication SkillsProblem SolvingTeam CollaborationAdaptabilityNegotiation SkillsProject Management

Required

Bachelor's Degree in Human Resources, Business Administration or a related field or equivalent work experience is required

Eight or more years of end-to-end Human Resources operations experience required with a focus on HR Generalist, HR Business Partner, or Manager roles is required

Prior experience in multi-state companies who have at least 500 employees is required

Preferred

Experience operating in a matrixed environment

At least one of the below certifications is preferred: Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SHRM-SCP)