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Motorola Solutions · 3 hours ago

Subscriber Programming Technician - Phoenix, AZ and El Paso, TX

Illinois, United States

Full-time

Onsite

Entry, Mid Level

$70K/yr - $85K/yr

2+ years exp

Motorola Solutions is a global leader in professional mobile communication systems, dedicated to enhancing public safety through innovative technology. The Subscriber Programming Technician will maintain and manage technical Motorola Solutions subscribers, proactively addressing issues and collaborating with customers on custom programming solutions.

Cyber SecurityTelecommunicationsVideo

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Maintain and manage highly technical Motorola Solutions subscribers

Proactively address and mitigate subscriber issues and malfunctions, ensuring optimal performance across integrated systems

Perform routine preventative maintenance on subscribers

Collaborate with customers to develop code plugs and implement custom programming for subscribers

Qualification

Radio ManagementP25 SystemsSubscriber ProgrammingNetworking EquipmentMotorola EquipmentRF SystemsIT SystemsCommunication SystemsBasic Test EquipmentSelf-managementComputer LiteracyInterpersonal SkillsProblem Solving

Required

2+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, Subscriber, or Military experience

Must be a US Citizen or Permanent Resident with the ability to obtain a background clearance as required by our government customers

Must successfully pass and maintain background checks and security clearances

Possess and maintain a clean driving record and a current valid driver's license

Legal authorization to work in the U.S. indefinitely is required; employer work permit sponsorship is not available

Willingness to travel 25% of the time within the designated territory

Preferred

Proficiency in Radio Management and all software used for subscriber programming and code-plug development

Experience with P25 Systems, LMR RF systems, wired/wireless communication systems, networking equipment, IT networks, and subscriber equipment

Experience in configuring and testing Motorola Solutions two-way radio and subscriber products

Knowledgeable in the installation of mobile communication systems

Basic knowledge of hand tools

Familiarity with RF cables, including coax types and connectors, with the ability to create and test coax cables

Knowledge of data cables and the ability to build and test them

Experience with rack installation, including bolting to the floor and installing equipment according to rack diagrams

Knowledge of basic test equipment such as Viavi 3920, DMM, power supplies, and watt meters

Understanding of building drawings/layouts

Highly computer literate with proficiency in MS Word, Excel, Gmail, Google Sheets, and other Google applications

Strong self-management and interpersonal skills to collaborate effectively with Motorola Solutions' customers, subcontractor partners, and internal teams (Sales, Engineering, Project Management, Customer Service)

Self-motivated and self-managed to perform all with minimal supervision

Ability to quickly solve customer problems in stressful situations