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Rockwell Automation · 4 months ago

Account Manager, OEM

San Antonio, Texas, United States

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Rockwell Automation is a global technology leader focused on enhancing productivity and sustainability for manufacturers. The OEM Account Manager is responsible for developing and implementing sales strategies to maintain and grow business in the Houston, San Antonio, and Austin markets while ensuring high levels of customer service and satisfaction.

HardwareIndustrial AutomationSales AutomationSoftware

No H1B

Responsibilities

Establish executive level relationships within the customer base and understand customer processes, goals and organizational model

Follow the Rockwell Automation sales process: know your assigned accounts, plan for growth, maintain a healthy funnel, drive opportunities to closure and evaluates performance to goal

Understand the industry (applications, standards/regulations, drivers and trends), the customer's organization and desired outcomes and Rockwell Automation offerings and delivery mechanisms and partner capabilities relevant to assigned accounts

Provide application knowledge and industry expertise. Manage sales activities according to Rockwell Automation's outcome-based selling methodology

Collaborate with the North America OEM Segment Leaders

Qualify customer opportunities, engages the appropriate resources and coordinate the solution design to influence the customer's decision process and present solutions to the customer (value proposition)

Bring the right resources to the table to influence the customer's decision process and present solutions to the customer

Coordinate Rockwell Automation account team, senior management and a technical engagement team (domain experts) to plan for and win identified opportunities

Maintain accurate assessment of target and opportunity funnel within the Dynamics Customer Relationship Management system

Partner with corporate Contracts and Negotiations group to come to terms with customers

Negotiate contract terms and conditions (T&Cs), pricing, discounts and allowances

Obtain agreements and prices to support the proposal effort

Support customer/internal account reviews

Set and help manage internal/external partner expectations

Ensure familiarity with company procedures. Apply procedures in compliance with government laws. Procedures include: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental)

Qualification

Industrial Automation experienceSales strategy developmentExecutive relationship managementCustomer Relationship ManagementNegotiation skillsCommunication skillsProblem-solving skills