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Duly Health and Care · 2 months ago

Epic Analyst III- Professional Billing

Downers Grove, Illinois

Full-time

Onsite

Mid, Senior Level

$85K/yr - $128K/yr

4+ years exp

Duly Health and Care is a healthcare organization seeking an Epic Analyst III for their Professional Billing team. The role involves providing support and configuration for the Epic Professional Billing module, troubleshooting billing workflows, and collaborating with various teams to ensure compliance and efficiency.

Health CarePersonal HealthWellness

Responsibilities

Provide ongoing support and configuration for the Epic Professional Billing (PB) module, including charge capture, claim generation, remittance posting, and denial management

Troubleshoot issues related to billing workflows, system errors, and rules logic, escalating as needed with proper documentation

Participate in version upgrades and enhancement projects by conducting structured testing and validating build changes

Collaborate with Revenue Cycle, Finance, and Compliance teams to align system configuration with organizational goals and regulatory requirements

Maintain clear and consistent documentation of build specifications, test plans, and issue resolutions

Analyze financial data trends and system usage to identify opportunities for process improvement and automation

Serve as a technical resource during new clinic go-lives, system optimization initiatives, and compliance audits

Ensure billing processes adhere to payer rules, HIPAA regulations, and internal controls

Qualification

Epic Resolute Professional BillingEpic PB CertificationClaims/Remittance configurationRevenue cycle workflowsSystem analysis skillsProblem-solving skillsWritten communication

Required

4+ years of Epic Resolute Professional Billing (PB) experience required

Epic PB Certification is required

Understanding of revenue cycle workflows, payer requirements, and claim submission processes

Prior experience supporting financial or billing systems in a healthcare setting

Strong problem-solving skills, with the ability to work independently and manage issue resolution end-to-end

Excellent written communication, documentation, and system analysis skills

Preferred

Bachelor's degree in Health Information Management, Information Systems, Accounting, or related field preferred

Charge Router Certification is preferred

Experience with Claims/Remittance configuration, SBO workflow knowledge, charge router, and credit profile build is a plus

Experience with remittance configuration, charge router workflows, and rules-based system build is a plus

Benefits

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.

Employer provided life and disability insurance.

$5,250 Tuition Reimbursement per year.

$2625 Tuition Reimbursement per year for Part Time

Immediate 401(k) match.

40 hours paid volunteer time off.

A culture committed to community engagement and Social Impact.

Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.