ServiceNow · 2 months ago
Senior Manager, Global Finance Product – Treasury
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
$169K/yr - $296K/yrServiceNow is a global market leader in innovative AI-enhanced technology, aiming to transform how organizations work. The Senior Manager, Global Finance Product – Treasury will drive the development and integration of financial capabilities for the Treasury organization, ensuring alignment with strategic priorities and delivering exceptional value to stakeholders.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Drive Treasury Technology Roadmap: Lead the development and execution of the internal Treasury product roadmap, ensuring alignment with business goals, stakeholder needs, and strategic priorities
Orchestrate Cross-Functional Collaboration: Facilitate governance and communication across Finance, Program Management, Change Management, and Digital Technology teams to ensure transparency and execution excellence
Translate Strategy into Action: Convert business strategy into actionable product plans, including business cases, value definitions, and business requirements for new systems, capabilities and enhancements
Engage in the Development Lifecycle: Engage in all product development activities, including but not limited to product planning, requirements refinement, tradeoff decisions, development of test plans and success criteria, and all agile ceremonies
Serve as Product SME: Maintain deep understanding of the business process across enterprise treasury operations including major applications and their end-to-end data flow and downstream systems, acting as the bridge between business and technical stakeholders through requirement walkthroughs and solution alignment
Enable Change and Adoption: Support launch activities, change management, and enablement activities such as knowledge articles, FAQs, and training to drive adoption across Finance teams
Advance Product Maturity and Innovation: Apply product principles and design thinking to automate workflows, enhance user experience on platforms like ServiceNow, and elevate product maturity across the organization
Champion UI/UX Excellence: Proactively engage in wireframe design, screen development, and close collaboration with design teams to deliver intuitive and impactful user interfaces
Communicate with Clarity and Impact: Deliver multi-mode communications tailored to diverse audiences, ensuring clarity, engagement, and alignment across all levels of the organization
Apply Agile Expertise and Strategic Thinking: Skillfully orchestrate and participate technical delivery and implementation using Agile methodology and align initiatives with broader business objectives, leveraging AI tools to enhance functionality and user experience
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
An experienced product manager adept at working cross-functionally via the four-in-the-box (4ITB) model to build seamless, end-to-end experiences that deliver value
A strategic thinker with a high degree of detail orientation who is capable of defining and driving meaningful outcomes that improve satisfaction, deliver key results and elevate adoption/usage
A problem solver who is excellent at defining the problem, ensuring it is the right problem to solve and then working relentlessly to solve it holistically. Communicate complex problems into easily understood requirements and provide solutions
Collaborative with the ability to motivate teams, drive engagement, synthesize various opinions/inputs and influence/inspire alignment
You have a strong history of shipping products that users love with demonstrable success
You can take in evidence, integrate information from multiple sources, derive meaning from it, and make critical decisions in a fast-paced environment
You have strong technical knowledge and the ability to work closely with world-class engineering partners to devise strategies, solve for complex system interdependencies, and build performant and scalable solutions to serve customer-facing applications
Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in slides; comfortable in business as well as technical discussions
Innovative – always exploring the art of the possible and dreaming big
Proven experience as a Product Manager, preferably in the financial services industry
Strong understanding of Treasury principles and best practices
Excellent analytical, problem-solving, and decision-making skills
Ability to work effectively in a fast-paced, dynamic environment with multiple priorities
Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels
Preferred
Domain experience preferred in one or more of the following areas: SOC, Internal Audit, Cyber Security, Security, Vendor Risk, Business Continuity, Ethics policies and compliance
AI native mindset and familiarity with machine learning technologies and their application in Treasury
Experience with enterprise treasury systems (e.g., Kyriba), and finance transformation programs highly preferred
Bachelor's degree in business, Marketing, Communications, or equivalent experience required
Superior interpersonal and communication skills, with the ability to connect, influence, and collaborate with diverse stakeholders from front-line employees to executive leadership
Proactive, self-directed, and action-oriented with a strong sense of ownership and accountability
Culturally aware, with experience communicating effectively with a global audience
Highly proficient in Microsoft applications (Word, PowerPoint, Excel, Outlook), particularly skilled in PowerPoint presentations
Experience with analytics, support metrics, and KPIs
Familiarity with enterprise software/SaaS industry is highly desirable
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
Founded in 2004
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
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