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The People Concern · 2 months ago

Program Manager - Permanent Housing Services, 6th Street

Los Angeles, CA

Full-time

Onsite

Mid, Senior Level

2+ years exp

The People Concern is a leading social services agency in Los Angeles County dedicated to providing integrated care for vulnerable populations. The Program Manager for Permanent Housing Services will oversee Intensive Case Management Services, ensuring clients receive the necessary support while coordinating with various stakeholders to meet program goals.

Customer ServiceNon ProfitSocial

H1B Sponsor Likely

Responsibilities

Provides clinical and administrative supervision to Bachelor Level Case Managers and Masters Level Clinical Case Managers

Facilitates weekly team meetings and case consultation utilizing a trauma-informed lens and harm reduction approach

Collaborate with other Housing Department teams, DHS supports, and community partners to develop creative interventions focused on improving the safety and well-being of our most marginalized clients

Assist with client crisis management which includes assessment for voluntary and involuntary psychiatric hospitalizations

Be available to respond to emergency calls and situations on a 24-hour basis with support from direct clinical supervisor and Housing Department Directors

Ensure all documentation, charting, and data collection for program clients is complete, timely, and accurate through on-going audits of electronic data bases and chart reviews

In coordination with the Project-based Housing Director, provide budgetary oversight of program administration and ensure program revenue and expenses are within the annual budget

Assist in the screening, assessment, and enrollment of clients, including orientation to program policies, resources, and goals

Ensure case management staff are linking clients to appropriate services and utilizing a “Whatever It Takes” approach. Case Managers will provide assistance with locating and securing housing, connection to community resources, government and state benefits, and medical, mental health and substance use services

Provide support and containment to team in the event of client death and/or traumatic incident. Coordinate or provide debriefing when appropriate

Ensure that all Annual Reviews are completed in a timely manner

Provide oversite regarding hiring and ensure Diverse and Equitable hiring practices to appropriately reflect the diversity of the population served

Hire and manage staffing of ICMS team and ensure staff are adequately trained and abide by all agency and department policies and procedures

Qualification

MSWMFTLPCCPsyDSupervisory experienceHarm Reduction modelCrisis managementClient assessmentDiverse hiring practicesOn-call availabilityTeam collaborationDocumentation skills

Required

MSW, MFT, LPCC or PsyD who is registered with CA BBS (supervision hours are available for this position)

Minimum of two years' full-time experience working with the homeless, preferably those living with mental illness and/or substance addictions

Two years' supervisory experience managing staff

Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers

Current, valid Driver's License with an acceptable driving record

Able to be on-call 24/7 with support from direct clinical supervisor and Housing Department Director

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Retirement Planning (403b) & Matching

Paid Holidays

Paid Vacation Days

Paid Sick Days

Employee Assistance Plans (EAP)

TELUS Health

Flexible Spending Account (FSA)

Basic Life / Accidental Death & Dismemberment (AD&D)

Voluntary Short- and Long-Term Disability

Voluntary Pet Insurance

Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More

The People Concern University & Certificates

Corporate Discounts

Company

The People Concern

The People Concern is a provider of advocate for evidence based solutions for inherent in homelessness and domestic violence.

Founded in 2016

Los Angeles, California, USA

501-1000 employees

https://www.thepeopleconcern.org/

H1B Sponsorship

The People Concern has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (2)

2021 (1)