Station Casinos · 3 months ago
Corporate IT Administrator
Las Vegas, NV
Full-time
Hybrid
Mid, Senior Level
5+ years expStation Casinos is a leading gaming and entertainment company, and they are seeking a Corporate IT Administrator to provide expert level IT support to Company Executives and staff. The role involves incident resolution, request fulfillment, and project planning in a fast-paced environment, ensuring high levels of customer service while maintaining confidentiality and discretion.
Gambling & Casinos
Responsibilities
Responsible for practicing, supporting, and promoting Station Casinos’ 'We Win Hearts' Company-wide culture
Providing onsite and remote support for Station Casinos organization and Senior level Executives on a daily basis
Serve as the primary point of contact for the Leadership Team and the Executive Assistants who support them 24x7
Establish trust with the Leadership Team by performing expert technical support while maintaining confidentiality and showing discretion
Ensure the highest levels of customer service in a collaborative environment with a keen focus on helping people resolve issues and problems
Independently resolve complex, break/fix issues following any issue until its resolution
Lead and assist with root cause analysis as it relates to desktop computing, peripherals, smart phones, tablets and print devices throughout the Corporate office
Strong task management skills: ability to prioritize, triage, resolve and escalate in an efficient and effective manner
Interact with IT functional groups and establish relationships cross-functionally to drive escalations to closure
Ability to explain technology concepts/procedures/policies in a non-technical way; collaborating and coordinating with members of other teams to track, isolate and resolve technical issues
Establish trust with the Leadership Team by performing expert technical support while maintaining confidentiality and showing discretion
Setup and monitor high-priority meetings utilizing collaboration and AV services
Excellent communication skills with the ability to adjust communications based on the audience
Looks for opportunities to continuously improve our processes and solutions, partnering with I.T. peers and business partners
Qualification
Required
Must be at least 21 years of age
Must have or be able to acquire a Nevada Gaming Control Board Gaming Card
Proven communication and customer service skills
Passion for innovation and technology
At least 2 years of experience providing Executive Desktop support
At least 5 years installing, configuring, and supporting desktop hardware and peripherals
At least 5 years installing, configuring, and troubleshooting end-user applications, including MacOS and iOS (iPads, Macs, iPhones, etc.) and Android devices
Strong technical troubleshooting abilities and excellent communication skills
Must be technically proficient and a problem solver that can think outside the box
Maintains confidentiality and operates ethically at all times
Must be flexible, willing to do whatever it takes to provide amazing service with a smile to our Team Members at all levels
Organizational skills, time management and impeccable attention to detail
Self-direction, dependability, motivation, focus, and driven to achieve results
Experience with remote imaging and management tools
Experience working with Microsoft and Apple OS, MS Office O365
Familiarity with DNS, DHCP, TCP/IP, Microsoft Active Directory Security Exchange
Understanding of ITIL processes, e.g., Incident, Problem, Change, and Knowledge Management
Experience with ticketing platforms, e.g., ServiceNow
Company
Station Casinos
Station Casinos is the leading provider of gaming and entertainment to the residents of Las Vegas, Nevada.
10001+ employees
H1B Sponsorship
Station Casinos has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Jon Von Tobel
Vice President and Chief Technology Officer
C. J. Foster
Interim CIO
Company data provided by crunchbase