TRM Labs · 1 week ago
Senior Solutions Architect (Pre-Sales)
United States
Full-time
Remote
Senior Level
$170K/yr - $180K/yrTRM Labs is a blockchain intelligence company dedicated to building a safer financial system. As a Senior Solutions Architect, you will deliver technical excellence and strategic guidance to customer accounts, oversee the technical pre-sales relationship, and support clients in integrating and succeeding with TRM's solutions.
Big DataBlockchainComplianceCryptocurrency
Responsibilities
Own and deliver end-to-end TRM solutions for clients, from understanding complex client requirements to designing advanced business processes, customizing the platform, integrating TRM APIs, and conducting testing and training for maximum client impact
Act as the go-to technical consultant during discovery calls with key clients and prospects, documenting intricate technical requirements and guiding solution design
Present TRM's APIs and architecture to clients, providing detailed guidance on implementation, timelines, and potential challenges, while ensuring alignment with their strategic goals
Develop and maintain high-quality resources for client integrations, including API documentation, reference architectures, and implementation guides, ensuring a smooth client onboarding experience
Cultivate strong relationships with technical stakeholders at client organizations, providing expert-level support throughout the integration process and troubleshooting any issues that arise
Stay current with TRM’s evolving product features and technical dependencies to ensure alignment between client needs and TRM's product roadmap, advocating for enhancements when necessary
Qualification
Required
Professional experience in pre-and post-sales roles, such as Senior Solutions Architect, Senior Sales Engineer, or Senior Customer Success Engineer
Exceptional customer-facing skills with the ability to empathize with both technical and non-technical audiences, demonstrating how complex solutions can meet their business goals
Proven experience collaborating with engineering and product teams to customize API-based SaaS products at scale, including implementation, testing, and launch
Comfortable scripting in one more languages to help build PoCs for customers or prototype APIs (e.g., Python, Javascript, Typescript)
Strong problem-solving skills with the ability to prioritize and manage multiple complex tasks independently while maintaining attention to detail
High initiative and a proactive approach to identifying opportunities for improvement, both in technical solutions and team processes
Preferred
Previous experience in AI development is highly preferred
Company
TRM Labs
TRM Labs is a software company that offers blockchain, transaction monitoring, and analytics to help financial institutions and governments.
Founded in 2018
201-500 employees
H1B Sponsorship
TRM Labs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (3)
2022 (3)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$149.9MKey Investors
Thoma BravoJP Morgan ChaseTiger Global Management
2022-11-09Series B· $70M
2022-04-04Series B
2022-02-28Series Unknown
Leadership Team
Esteban Castano
Co-founder & CEO
Rahul Raina
Co-Founder
Recent News
Business Wire
2026-01-09
Company data provided by crunchbase