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Colliers · 2 months ago

Install & Repair Technician

Birmingham, Alabama, United States of America

Full-time

Onsite

Senior Level

5+ years exp

Colliers is an industry leader seeking an Install & Repair Technician to provide preventative and reactive support for Chick-fil-A restaurants. The role is responsible for ensuring kitchen equipment and related systems meet performance specifications through maintenance and repair.

Commercial Real EstateProperty ManagementReal Estate

No H1B

Responsibilities

Support restaurant operators through a comprehensive service solution for commercial cooking, refrigeration, other specialty foodservice equipment and base building HVAC systems

Properly troubleshoot, diagnose, repair and install/removal Commercial Kitchen Equipment, including cooking, refrigeration, other specialty foodservice equipment and base building HVAC systems

Communicate with manufacturers as needed to help with diagnoses and parts identification

Consult with the Chick-fil-A Technical Assistance Team for technical support while onsite

Install all parts ordered for the operators in a timely and professional manner and in line with establish service level agreements

Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory

Follow safe work practices and accident prevention procedures

Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory

Maintain productivity levels in accordance with company standards

Ensure completion of onboarding process and training

Monitor and support continuous training and certifications by Chick-fil-A OEM’s and updates partner on program process changes

Engage with Chick-fil-A’s equipment partners (Suppliers, Manufacturers, Vendors) and any programs impacting assets within the CSN scope of services

Support equipment reporting to help leadership with equipment forecasting, rollouts, and proactive replacements

Qualification

Commercial Kitchen EquipmentTroubleshooting SkillsEPA Universal CertificationTechnical Trade SchoolMechanical AptitudeComputer SkillsPositive Service AttitudeCommunication Skills

Required

Must be legally able to work in United States

High School Diploma or GED equivalent

Technical Trade School with relevant experience and technical acumen

Minimum of 5+ years of related trade experience in service work for kitchen equipment, construction, and/or facilities management

Solid mechanical aptitude, troubleshooting skills, and working knowledge of appropriate tools, gauges, meters, etc. in the execution of work required

Ability to read diagrams and schematics

EPA Universal Certification (Hydrocarbon Refrigerant Certification a plus HC “A3” & HFO “A2L”)

State Issued Electrical and/or HVAC Licensed not required, but highly valued

Excellent oral and written communication skills

Good computer skills in Microsoft Word, Excel and with the ability to use proprietary mobile application to capture service

Ability to take initiative and recognize a need to act without prompting from supervisor

Unwavering Positive Service Attitude with the ability to maintain a friendly, helpful attitude, and demonstrate empathy to CFA Operators and Vendors

Must possess and maintain a valid State issued driver's license and proof of Insurance

Ability to Drive/Operate company vehicles to and from various properties

100% Travel within market area

Ability to operate an asset without direct supervision

Willing to carry and utilize company or emergency phone when required

Computer proficient, able to learn company software programs

Able to speak, read and write English competently

Ability to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments)

Physical Requirements: to lift, carry, pull, or push 50 lbs

climb stairs, step stools or ladders up to 2 stories high (with ladder safety training), twist, crouch, kneel or crawl frequently during the course of a day

spend extended periods of time standing

bend over to pick up items from ground level, turn from side to side

walk on even or uneven surfaces frequently during the day

use arms, wrists, and hands to grasp, squeeze, manipulate or operate machinery frequently during the day

tolerate changes in weather and be able to complete tasks inside and outside