Cactus Wellhead · 2 months ago
Cactus Wellhead - Field Service Technician
Bossier City, LA
Full-time
Onsite
Mid Level
3+ years expCactus Wellhead is seeking a Field Service Technician responsible for all field service activities related to wellhead equipment. The role includes installation, testing, servicing, and repairing equipment while maintaining customer satisfaction through timely service work.
Industrial ManufacturingManufacturing
Responsibilities
Comply with all quality, safety, health, environmental requirements, policies and procedures relevant to the position
Checks equipment compatibility, inspecting condition, dry fitting, and communicating relevant information with customers
Installs and tests equipment in accordance with operating procedures
Service all Wellhead equipment as requested by customers following maintenance procedures
Repairs all Wellhead equipment as requested by customers and as necessary due to field malfunctions
Is competent with all Wellhead equipment, including lubricators and saws
Maintains service vehicle and tolls/equipment. Ensures periodic maintenance is consistent with company policy and promptly reports required repairs to the Service Manager
Provides feedback to the Company through reporting of field problems and failures to the Service Manager for processing of Field Complaint Reports
Identifies and ensures appropriate tools, backup equipment and parts are available at or taken on service job
Prepares Field Service Orders, Rental Tickets, and customer-required documents accurately and completely
Maintains a high degree of customer satisfaction by providing timely and competent service
Special projects or assignments as directed by management
Qualification
Required
High school diploma or general education degree (GED)
3 to 5 years related experience and/or training; or equivalent combination of education and experience
Customer specific required training
Certified in H2S, SafeLand, and DOT when driving vehicles greater than 10,001 GVWR
Working knowledge of Cactus Wellhead Product
Customer Service Best Practices
Service Documentation and Record Keeping
Wellhead and Valve Equipment Compatibility
Wellhead and Valve Installation, Operation, and Maintenance
Field Equipment Repair
Equipment Troubleshooting of Cactus Wellhead and other OEM Equipment
Intermediate Computer, Language, and Mathematical Skills
Intermediate Reasoning Ability
Ability to speak, read and understand English
Must be able to lift/move up to 50 pounds regularly
Stand and walk for extended periods (up to 12 hours per shift)
Climb stairs and ladders
Bend, stoop, kneel, and reach
Work in confined spaces when required
Operate heavy equipment and power tools
Perform repetitive movements
Wear required Personal Protective Equipment (PPE)
Follow all safety protocols and procedures
Participate in regular safety training
Complete required safety certifications
Comply with all environmental regulations
Pre-employment drug screening
Background checks
Medical examinations
Safety certifications
Valid driver's license
Ability to wear personal protective equipment (PPE)
Working in various weather conditions
Travel to remote locations
Company
Cactus Wellhead
Address: 920 Memorial City Way Ste 300 Houston, TX 77024
1001-5000 employees
H1B Sponsorship
Cactus Wellhead has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Public CompanyTotal Funding
$150M2023-01-10Post Ipo Equity· $150M
2018-02-08IPO
Leadership Team
Jay Nutt
Executive Vice President, Chief Financial Officer and Treasurer
Recent News
Morningstar.com
2025-10-31
2025-10-17
Company data provided by crunchbase