Timescale · 1 month ago
Customer Delivery Engineer - NASA
United States
Full-time
Remote
Mid, Senior LevelTiger Data, formerly Timescale, is a leading provider of the fastest PostgreSQL platform for modern workloads. As a Customer Delivery Engineer, you will work closely with strategic customers to implement migrations, optimize performance, and ensure successful production rollouts while leveraging AI tools for efficiency.
ComputerDatabaseInformation ServicesSoftware
Responsibilities
Deliver customer projects
Implement migrations, data optimizations, and schema designs
Scope and execute engagements with clear, measurable deliverables
Fix complex technical problems
Tune slow queries and configurations
Write tactical fixes and scripts to unblock customers quickly
Apply AI to accelerate engineering
Use copilots (LLMs, AI assistants) to generate query rewrites and test optimizations
Create reusable AI prompts and delivery playbooks
Bridge architecture and reality
Translate reference architectures into customer-specific deployments
Adapt TigerData features (e.g., Hypertables, Hypercore, continuous aggregates, vector search) to real workloads
Be the customer’s technical champion
Own technical success during project delivery
Escalate to core Engineering only when there’s a product-level gap
Capture and share knowledge
Write playbooks, scripts, and internal guides
Feed learnings back to Product and Engineering
Qualification
Required
Have deep hands-on experience with PostgreSQL — especially SQL tuning, performance optimization, and schema design
Have delivered complex migrations, data transformations, or optimizations in production environments
Are fluent in SQL and Python (or similar scripting languages for data work)
Are comfortable leading technical conversations with customers, especially under pressure
Love using AI tools (copilots, LLMs) to speed up query rewriting, code generation, or problem diagnosis
Communicate clearly and know how to explain tradeoffs to customers in high-stakes moments
Preferred
Bonus: experience in Implementation Engineering, Integration Engineering, Solutions Engineering, Professional Services, or Technical Consulting
Benefits
Flexible PTO and comprehensive family leave
Fridays off in August 😎
Fully remote opportunities globally
Stock options for long-term growth
Monthly WiFi stipend
Professional development and educational resources 📚
Premium insurance options for you and your family (US-based employees)
Company
Timescale
Timescale is addressing one of the largest challenges (and opportunities) in databases for years to come: helping developers, businesses, and society make sense of the data that humans and their machines are generating in copious amounts.
Founded in 2015
51-200 employees
H1B Sponsorship
Timescale has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
$181.1MKey Investors
Tiger Global ManagementRedpointIcon Ventures
2022-02-22Series C· $110M
2021-05-05Series B· $40M
2019-01-29Series A· $15M
Leadership Team
🐯 Michael Freedman
Cofounder / CTO
James Weitzman
Senior Director, Head of Business Development & Partnerships
Recent News
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