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People Inc. · 3 hours ago

Client Activation Manager - Pharma & Health

New York, NY

Full-time

Hybrid

Mid Level

$70K/yr - $82K/yr

3+ years exp

People Inc. is a company that specializes in integrated marketing programs for key advertising clients. The Client Activation Manager will be responsible for managing multiple high-touch programs, ensuring seamless execution and exceptional client service throughout the process.

AdvertisingCommunitiesContentDigital MediaE-CommerceEducationInternetInternet of ThingsPublishing

Responsibilities

Manage multiple high-touch programs simultaneously, overseeing the production of custom content (e.g., print, digital articles, video, custom ad units and social executions). Develop and maintain project deliverables, including scope of work, timelines, and creative guidelines. Ensure all projects are delivered on time and align with client expectations

Work closely with Sales and Account Strategists to transition programs to activation post-sale. Facilitating internal and client kick off calls. Set up and manage weekly status meetings with clients and internal teams as needed. Provide a high level of client service and communication to all People Inc. partners

Drive successful project delivery through clear communication, meticulous attention to detail, and effective coordination of external/client and internal meetings. Maintain comprehensive meeting notes and project status documents to ensure alignment across teams, with the ultimate goal of ensuring client satisfaction

Participate in end-of-campaign debriefs, sharing insights, learnings, and best practices with internal teams to continuously improve processes

Qualification

Client ServiceCustom Content ProductionProject ManagementHealthcare Industry ExperienceWritten CommunicationInterpersonal SkillsTeam Player

Required

Bachelor's degree preferred, but relevant work experience and qualifications to be equally weighted

You have worked in a media activation or production role for 3+ years, overseeing multiple elements to implement a program/project with a successful history of project completion

You have great written and business communication skills

You are a team player with strong interpersonal skills that will engage clients, agency decision makers, team members and internal counterparts

You have a sound knowledge of the custom content production process

You have superb project management skills