First Citizens Bank · 2 weeks ago
Senior Business Systems Analyst - Consumer Loan Origination
United States
Full-time
Remote
Senior Level
6+ years expFirst Citizens Bank is seeking a Senior Business Systems Analyst to serve as the primary administrator and subject matter expert for their Consumer Loan Origination systems. This role involves taking ownership of multiple LaserPro Lending applications, collaborating with product and business partners to understand requirements, and providing Tier 3 support for production instances.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Take ownership of multiple LaserPro Lending applications across Consumer and Commercial environments; you will be the primary person responsible for implementing maintenance releases and configuring new document or system requirements
Work with our product and business partners to understand new requirements, then write clear user stories within Jira
Partner with our software engineers and QA as needed to test, document defects, and ensure high quality software is deployed
Develop expertise on our other homegrown and vendor-support loan origination systems; while LaserPro Lending will be the initial focus, this position will ultimately support all of our team’s Consumer Loan Origination systems
Support our production instances as Tier 3 support, including research, troubleshooting, and communication to other FCB support teams
Qualification
Required
Bachelor's Degree and 6 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 10 years of experience in Systems Support, or Analytics, or Operational Support
Preferred
Experience as an administrator and/or systems analyst for LaserPro Lending - even better if you've configured LaserPro in a Consumer Lending environment
Data analysis and reporting capabilities, including familiarity with SQL, Excel, and presenting data findings
Excellent communication skills, both written and verbal
The ability to write concise, clear requirements
Exposure to working in an agile/Scrum environment
A high sense of personal agency and drive to improve - you self-identify questions or problems and drive toward solutions
Demonstrated experience administering or performing system analysis/configuration on other banking systems, particularly loan origination systems
Familiarity with software integrations, including fluency in understanding API documentation and common integration patterns
Experience with informal leadership over other analysts or team members
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-06
2025-12-22
Company data provided by crunchbase