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Golden 1 Credit Union · 2 weeks ago

Administration - SVP - Business Services Executive

Sacramento, CA

Full-time

Onsite

Senior Level, Lead/Staff

$252K/yr - $315K/yr

10+ years exp

Golden 1 Credit Union is seeking a Senior Vice President - Business Services Executive to lead their strategic planning and execution for micro and small business markets. The role involves overseeing the development of business services, enhancing member experience, and driving growth in business loan and deposit relationships.

BankingFinanceFinancial Services

Hiring Manager

Kristen Waller

Responsibilities

Member Service and Relationship Management: Deepen, maintain, and strengthen service and relationships with business members to understand their financial needs and provide tailored deposit, loan, delivery, and service solutions

Member Account Acquisition and Retention: Identify prospective members, present Golden 1’s business services, onboard new accounts, and ensure ongoing client satisfaction to retain and deepen business relationships as well as meet and exceed our corporate objectives

Performance Reporting, Monitoring, and Adaptation: Responsible for the creation, functionality, visibility, communication, and actions needed as a result of reporting results that clearly demonstrate results, trends, challenges, and opportunities across the entire Business Services line of business

Represent Golden 1 in Community Engagement and Expansion: Lead, educate, and engage our communities on our full range of business and consumer products and services, including but not limited to loans, deposit accounts, other financial products, services, and community programs

Cross-Functional Collaboration: Work closely with internal teams, including but not limited to enterprise member experience, strategy, reporting, HR, finance, Retail, MSCC, business lending, business services operations, product management, pricing, service operations, compliance, marketing) to deliver seamless member experiences to influence and provide oversight to support feature, functionality, service delivery competitiveness, market awareness, and business expectations to drive growth and scale for high performance

Budget Achievement: Meet or exceed production and expense budgets for business products and services through effective and efficient prospecting, networking, and relationship management

Ongoing Market Analysis: Monitor statewide, regional, and local business trends and competitor offerings to identify opportunities and threats for Golden 1’s business segment

Qualification

Business banking expertiseLeadershipMarket-based asset pricingRisk management practicesFinancial analysisSales leadershipBusiness developmentAccounting principlesNegotiation skillsInterpersonal skillsDecision-making capabilities

Required

Bachelor's degree in accounting, finance, business administration, or a related discipline required

Minimum ten (10) years of relevant business experience

Proven strong leadership ability within a matrix organization

Extensive expertise in business banking within a bank or credit union

At least five (5) years of progressive business banking management responsibility

Strong familiarity with market-based asset pricing, loan structuring, and documentation requirements for small business and commercial loan agreements

Outstanding business development, organizational, negotiation, credit, presentation, marketing, and sales leadership abilities

Thorough understanding of accounting principles, financial statements, and income tax returns as well as standard banking accounting practices

Broad and deep knowledge of risk management practices

Proven ability to develop and sustain effective working relationships across all levels of management, staff, and clientele

Excellent interpersonal, negotiation, and decision-making capabilities

Valid California driver's license