NYU Langone Health · 2 weeks ago
Sr. II Endpoint Engineer
NYU Langone Health is a fully integrated health system known for its high-quality patient care. The Sr. II Endpoint Engineer will be responsible for designing, engineering, and optimizing a secure and resilient end user computing environment, while mentoring others and driving innovation across the enterprise.
EducationHealth CareHospitalMedicalNon Profit
Responsibilities
Engineer, maintain, and enhance endpoint management solutions using Microsoft Intune, Entra ID, and Windows Autopilot
Administer and optimize diverse endpoint platforms including Windows, macOS, ThinOS/Wyse clients, iOS, and Android using Intune and JAMF
Automate administrative tasks and system processes using PowerShell and other scripting languages
Package and test applications for enterprise deployment using Intune, SCCM, or related tools
Support application virtualization and enterprise application delivery, including clinical apps such as Epic
Utilize ITSM tools like Ivanti to manage incidents, service requests, problems, and changes following ITIL-aligned workflows
Act as a Level 3 escalation contact for service requests, incidents, and major problems. Lead root cause analysis efforts
Mentor Service Desk and desktop support staff. Conduct hands-on training and develop user documentation
Participate in planning, development, and implementation of key EUC projects and initiatives
Provide updates and escalate issues to management. Maintain performance and availability standards, including occasional after-hours support
Collaborate with security, network, and infrastructure teams to align endpoint strategy with broader enterprise IT initiatives
Partner with product owners and teams to deliver device enhancements aligned with end-user needs
Implement compliance policies, conditional access controls, and secure configuration baselines
Qualification
Required
8 - 10 years of experience in end-user computing or device engineering in complex enterprise environments
Demonstrated experience with enterprise-scale patch management strategies, including monthly security updates, driver/firmware updates, and third-party application patching via Intune, SCCM, or equivalent tools
Expertise with Microsoft Intune, Autopilot, Entra ID (Azure AD), Microsoft Graph API, and Group Policy via AGPM
Strong experience supporting and managing Windows, macOS, ThinOS, iOS, and Android devices
Proven skills in application packaging and deployment using Intune, SCCM or some other MDM solution
Proficiency in PowerShell scripting for automation and reporting on Windows and PHP for scripted web-based applications
Hands-on experience with ITSM platforms such as ServiceNow, BMC Remedy, or Ivanti
Familiarity with ITIL principles and incident/problem/change management processes
Experience supporting virtual platforms and business-critical applications
Strong interpersonal, leadership, and communication skills
Experience in managing cloud-based infrastructure and working in an agile or product management role
Typically requires 7 or more years of experience and BA/BS degree
Preferred
Experience in regulated industries (e.g., healthcare, finance, or legal)
Familiarity with JAMF for macOS management
Experience in supporting collaboration tools such as Teams, Outlook, OneDrive, and other M365 services
Certifications such as M365 Foundations, Microsoft Certified: Enterprise Administrator Expert or Microsoft Certified: Modern Desktop Administrator Associate or Azure Foundations are a plus
Benefits
Financial security benefits
Generous time-off program
Employee resources groups for peer support
Holistic employee wellness program
Company
NYU Langone Health
NYU Langone Health is a nonprofit organization that provides a center of excellence in healthcare, research, and medical education.
H1B Sponsorship
NYU Langone Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (5)
2021 (8)
2020 (35)
Funding
Current Stage
Late StageTotal Funding
$33.5MKey Investors
National Institute of Diabetes and Digestive and Kidney DiseasesMHCIPNational Institutes of Health
2024-02-06Grant· $13M
2023-10-16Grant· $12.5M
2022-02-17Grant· $8M
Leadership Team
Recent News
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2026-01-13
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