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Grid One Solutions · 2 months ago

Credit & Termination Field Technician

Bensalem, PA

Full-time

Onsite

New Grad, Entry Level

Grid One Solutions is a company focused on providing quality services in the utility sector. They are seeking a Credit and Termination Field Technician responsible for performing water service terminations and restorations, ensuring compliance with safety regulations, and delivering excellent customer service.

Building MaterialReal Estate

No H1B

Responsibilities

Demonstrates safe, high quality work practice while working as part of a team

Complete assigned tasks established within time frames under the direction of the Field Supervisor or Project Manager

Provide outstanding customer service by responding promptly and respectfully to internal and external customer needs

Deliver all work in an organized, timely manner following company and regulatory standards

Identify and report hazardous working conditions to management

Adhere to PUC Chapter 56 regulations and company safety polices

Preparation and delivery of 72 hour and 48-hour notices of intent to terminate water service for non-payment

Perform water service termination and restorations as required

Install theft deterrent devices at terminated services

Verify and update account information before restoration of service

Respond to emergency restorations as required

Prioritize tasks effectively and work accordingly to assigned schedules

Performs other duties as assigned

Adheres to all company policies and procedures

Follow all company polices, OHSA standards and mandatory safety practices

Qualification

Meter reading experienceHandheld technologyHVAC knowledgeElectrical knowledgePlumbing knowledgeCustomer serviceCommunication skillsOrganizational skillsSelf-motivated

Required

High School Diploma or equivalent preferred

Experience working with or around electric, water or gas meters

Comfortable using handheld technology (Mobile Phones, Tablets)

Strong direction skills with the ability to read and navigate maps

Physical Ability to lift and carry up to 20 lbs., and walk at a steady pace throughout the work day

Valid Driver's License: Must have a clean Driving Record, free of any moving violations within the last five years and without any suspensions (for any reason); minimal non-moving violations (less than three within the last five years)

Self-motivated with ability to work with little supervision

Strong verbal and written communication skills

Excellent organizational skills and ability to multi-task

Must be willing to work outdoors in all weather conditions applicable

Professional interaction with both customers and field representatives in a proactive respectful manner

Preferred

Previous meter reading or related field experience a plus

Interest in construction process; preference toward HVAC, Electrical, Plumbing, Gas Lines, Mechanical Trades, Skilled Laborer Trades, Auto Mechanic Skills, Carpentry and Telecommunications