Landsystems - A Monarch Landscape Company · 3 months ago
Commercial Landscape - Account Manager
Gardena, CA
Full-time
Onsite
Mid, Senior Level
$67K/yr - $90K/yr
7+ years expMonarch Landscape Companies is a family of successful landscape brands committed to providing a great workplace for landscape professionals. The Account Manager will oversee daily operations within an assigned territory, ensuring high-quality service delivery to clients while managing client and employee retention, crew productivity, and workplace safety.
AgricultureBuilding MaterialCommercialFacilities Support ServicesLandscaping
Responsibilities
Serve as client point-of-contact for day-to-day site issues, and expeditiously and proactively identify, address, and resolve client needs
Conduct walk-throughs with client and other company representative as appropriate
Work closely with Field Supervisor(s) and production staff to ensure all services are performed according to contract specifications, on budget, according to schedule and with a high standard of quality
Effectively communicate with production teams the tasks necessary to provide a consistent, high quality product for clients
Effectively assess labor needs and execute labor plan by hiring or terminating employees as needed
Demonstrate strong leadership skills; develop morale and recognize employee achievements; foster opportunities for professional development of employees
Review and approve time cards for accurate and timely submission to payroll
Analyze and understand cost reports and budget variances related to contract projects
Routinely monitor sites for quality, assess opportunities for potential maintenance, irrigation, and enhancement upgrades and repairs
Collaborate with Service & Operations Support to propose, track, and resolve minor extra work projects to current clients
Work closely with Project Manager on A/B client communication and expectations, including site information and capital or large-scale projects
Meet or exceed annual sales goals
Add and update client and project information in CRM software
Ensure safety on every site by conducting and enforcing safety training and meetings, as well as consistently monitor job sites for potential safety hazards
Responsible for creating contemporaneous, prompt, and thorough documentation of all coaching, conversations, counseling, and performance management discussions with employees
Constantly promote and encourage adherence to company policies and best practices
Direct supervision of 15 to 20 employees
Training, planning, assigning and directing work
Conflict resolution
Ensure successful completion of tasks delegated to Crew Supervisor(s)
Recommending potential clients to business development team, based on current relationships
Qualification
Required
Bachelor's degree in Business Administration, Landscape Architecture or Horticulture, or at least 7 years related work experience
As required by state and federal law
Valid driver license issued by the state where employed
Commercial Pesticide Applicators License, or ability to obtain within 1 year
Certified Landscape Technician (CLT) or ability to obtain within 1 year
Direct supervision of 15 to 20 employees
Training, planning, assigning and directing work
Conflict resolution
Benefits
The opportunity to enroll in a variety of healthcare benefit programs, including medical, dental, and vision plan options; flexible spending accounts; retirement savings plans; term life/ad&d; and a number of supplemental insurances
Company Provided Life/AD&D
Employee Assistance Program
7 Paid Holidays
3 Days Paid Bereavement
5 Days Paid Jury Duty
Employee Equity Program
1% - 2% commission paid on ancillary gross margin sales.
Paid Time Off Starting at 2 weeks per year
Sick Pay in accordance with applicable state or local ordinance
Take Home Vehicle
On-Demand Pay Through A Partnership with DailyPay
Referral Bonuses Programs
Gym Membership and Mobile Carrier Discounts
Education Assistance
Best-in-Class Learning Management System
Career Advancement Opportunities
Company
Landsystems - A Monarch Landscape Company
Landsystems continues to build upon this history and foundation with never-ending refinements to the service delivery process.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase