CARDS · 3 months ago
Collections Specialist
Fayetteville, AR
Full-time
Onsite
Entry, Mid LevelCARDS is seeking a self-driven and competent Collection Specialist to join their team. The main responsibility of this role is to contact clients and collect missed and outstanding payments while maintaining professional relationships and accurate records.
RecyclingSustainabilityWaste Management
Responsibilities
Regularly review and monitor aging reports to identify overdue account balances
Minimize bad debt and maximize cash flow by collecting outstanding balances
75-85% of shift would be actively contacting customers (via phone and email)
Offer payment resolution and solution to prevent future past due balances
Negotiate payment plans and work out mutually agreeable solutions
Process payments and refunds as necessary
Sustain professional and courteous manners while maintaining positive relationships
Keep accurate records of all communications with customers, payment status, payment plans, and any agreements or disputes related to payments
Work with sales and customer service to resolve disputes, disagreements, or make necessary adjustments to invoices as necessary
Qualification
Required
Proven experience as a Collection Specialist or similar role
Excellent knowledge of billing procedures
Knowledge of various collection techniques
Contact clients and discuss their overdue payments
Working knowledge of MS Office and databases
Comfortable working with targets
Knowledge of collection laws and regulations
Excellent communication and interpersonal skills
Problem-solving and critical-thinking skills
High school diploma
Preferred
Associate's/Bachelor's degree is a plus
Benefits
Multiple Health Plans to choose from, with 50% Company paid Employee and Dependent Plans
Dental
Vision
We Pay for your $30,000 Life Insurance!
100% Company Paid Short-Term Disability Insurance
Retirement Plan with a company match of 3%
Safety and Retention Incentives!
Paid Time Off
Access to employee discount through LifeMart!
Company
CARDS
CARDS is a privately owned waste services provider, waste transfer station operator, and owner of several waste recovery facilities which process material for resale across 4 states including Texas, Oklahoma, Missouri, Kansas and Arkansas.
Founded in 2017
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-03-20Acquired
Leadership Team
Cheyenne Neuhoff
Executive Assistant to Chief Executive Officer
Dustin B. Reynolds
Chief Revenue Officer (CRO)
Recent News
2026-01-17
Company data provided by crunchbase