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STARK · 2 months ago

Account Associate (A&D Trade/Luxury Carpet Sales Professional)

Denver, CO

Full-time

Onsite

Entry Level

$50K/yr - $60K/yr

2+ years exp

STARK is a leading provider of luxurious custom carpet and rugs with over 80 years of industry expertise. The Account Associate role involves engaging in a comprehensive training program to develop sales techniques and product knowledge, while providing exceptional service and support to retail and trade clients in the showroom.

Consumer GoodsFurnitureHome and GardenHome DecorManufacturingProduct DesignSales

Responsibilities

Engage in a comprehensive training program designed to provide a solid foundation in sales techniques, product knowledge, and client service. This period allows for the gradual ramp-up of responsibilities, ensuring readiness for direct sales activities

Provide exceptional service (coverage) at the front desk, enhancing the overall client experience

Provide sales support to our Account Managers

Actively engage with retail and trade clients in the showroom, using in-depth product knowledge to drive sales. This includes selling to retail and trade customers, working with clients to provide quotes, samples, process orders, and follow up on orders

Advise clients on product attributes and qualities as related to their needs through networking, observing and analyzing market trends, and using personal judgment

Identify potential clients and create strategic client-centric marketing plans, including decisions on who to visit, when, and how many times. Cold call potential clients using customized sales and marketing scripts developed on a client-by-client basis. Create pre and post-client visit reports, assess the purchasing potential of clients, and deliver analysis to senior management

Prepare sales documents to initiate and close sales, and collaborate on the creation of layouts for installation from the design perspective

Grow a client base large enough to reach sales goals and build and maintain client relationships

Service existing client base according to best practices and Core Values

Work closely with Account Managers to learn additional skills, share ideas, and assist with pre-sale tasks

Assist with events and develop event strategy, lead, and organize events for specific clients with full discretion over budgets and invitees

Showroom coverages for all out-of-town showrooms

Be a positive contributor to company culture

Perform other tasks and duties as assigned