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Clinton Management · 2 months ago

Resident Manager - Affordable

Bronx, NY, USA

Full-time

Onsite

Mid, Senior Level

$70K/yr - $75K/yr

3+ years exp

Clinton Management is a dynamic company that specializes in managing a broad portfolio of developments, including moderate-income housing and luxury apartments. They are seeking a Resident Manager who will supervise building staff, coordinate maintenance and repairs, and ensure compliance with safety regulations while providing excellent customer service to residents.

CommercialProperty ManagementReal EstateResidential

Responsibilities

Supervise building staff members including, assigning work, coaching and developing staff, hiring and disciplinary actions

Collaborate with property management and fellow maintenance team members to coordinate repairs, maintenance schedules and unit turns

Conduct regular inspections to identify potential safety hazards and promptly address them. Ensure compliance with safety regulations and report any concerns to the Property Manager

Diagnose and repair HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, water features, and waste management systems

Inspect property mechanical systems daily; immediately address safety issues with management

Provide excellent customer service to residents, addressing their maintenance needs with a friendly and approachable attitude. Be a responsive and reliable point of contact for all maintenance inquiries

Assist in the preparation of staff work and preventive maintenance schedules, daily rounds, as well as maintaining an inventory of supplies and tools sufficient for providing the appropriate level of service

Conduct routine preventative maintenance activities in partnership with supervisor

Maintain workplace safety policies and standards

Perform or schedule move-out inspections for vacating tenants

Inspect property mechanical systems and grounds; immediately address safety issues with management

Work with Property Manager on various reports, such as incident and management reports

Collaborate with construction and development departments

Perform other duties as assigned by management

Qualification

Superintendent experienceRepairsMaintenanceBudget creationAnalysisRegulationsCustomer service orientationLeadership skillsBilingualPaycomYardiHappyCoHands-on maintenance abilityEmergency responseCommunication skillsOrganizational skills

Required

3-5 years Superintendent experience in a rental Building

Working knowledge of city, state and federal programs and regulations

Experience with repairs, maintenance, mechanicals

Must be able to effectively communicate and interface with all levels of management, residents, vendors, leasing, accounting and collection departments

Able to communicate thru emails Word and Excel programs

Must be able to create and analyze budgets and quarterly management reports

Must have excellent organizational skills

Strong leadership with a proactive approach to problem solving, required

Customer Service oriented with the ability to keep calm in stressful situations

Must be able to respond quickly to Emergencies such as Gas, Fire and Flood

Position requires hands on ability to maintain property

Work Closely with the PM and Facilities team

Submit Daily Recaps to Upper Management

Inspect property mechanical systems daily; immediately address safety issues with management