ING Americas · 2 months ago
Front Office Support - Financial Markets
ING Americas is a leading financial services provider offering innovative products and services to corporate and institutional clients. The Vice President for Front Office Support will lead the team that assists Sales and Trading, ensuring operational excellence and managing trade lifecycles while providing strategic support across various financial products.
Financial Services
Responsibilities
Act as a liaison on behalf of FM Front office towards all second line and outsourced support teams, developing a strong knowledge of necessary processes to drive operational excellence and achieve positive outcomes
Contact point for operations, counterparties and market counterparties across settlement issues, fails and claim management processes
Lifecycle trade management
Exception handling across FO platforms, booking logic
Break handling/reconciliation
Back-to-Back booking flows
Outside of day-to-day activities FOS are also required to provide additional ad-hoc support using extensive knowledge of end to end process flows, systems, operations and their position within the FM network
Providing strategic liaison and administrative support for the business across both onboarding and maintenance of clients, brokers, market counterparts, CCP’s etc
Provide link between eCommerce infrastructure, our client base, and the business. Assist with legal documentation related to client relationship, regulatory or specific documentation related to individual products
Project support where required, examples being system migration, new regulation, process enhancements, trade floor migration etc
Qualification
Required
Minimum of 5 years of experience
Bachelor's degree in business or closely related quantitative field
Background in Financial Services to trading / sales desk
Understanding of financial markets and regulatory requirements
Result orientated with the ability to work under pressure and adapt quickly in fast paced environments or when there are challenging deadlines to meet
Planning and organisation skills to complement attention to detail
Analytical and problem-solving skills
Self-starter who takes initiative
Excellent client (internal/external) interaction skills
Ability to work with speed and accuracy (Excel skills desirable)
Series 7 and 63 required
Benefits
Comprehensive health benefits
A generous 401k savings plan
Competitive PTO
Adoption, surrogacy, and fertility services
Student debt assistance
Subsidies for expenses associated with commuting and fitness
Company
ING Americas
ING Americas offers a full array of wholesale financial products, such as commercial lending, financial markets and advisory products and services in the U.S.