SS&C Eze · 1 week ago
Associate Solutions Consultant, Eclipse Client Services
Chicago, IL
Full-time
Hybrid
Entry Level
$70K/yr - $80K/yr
1+ years expSS&C is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut. They are seeking an Associate Solutions Consultant to support the Eclipse Client Services team, where the role involves handling service requests, managing client projects, and collaborating with product and engineering teams to enhance the platform's supportability and quality.
Enterprise SoftwareFinancial ServicesInformation TechnologySoftwareWealth Management
Responsibilities
Handle and execute service requests, triage and diagnose incidents, and assist with daily operations for the platform
Own client projects working with hedge fund custodians/administrators, as well as internal projects working with R&D
More experienced consultants are expected to train associates, act as an escalation point, and handle more complex or nuanced projects
Qualification
Required
Bachelor's Degree
1-3 years of recent and relevant work experience with similar functionality (Financial Services, Investment Technology, or Software-as-a-Service (SaaS)) in a technology or client-facing role
Familiarity in related subject areas such as Finance, Information Systems, Computer Science, Business Administration or similar
Technology troubleshooting skills and interest in technology and software support
Ability to learn new processes, products, and support tools quickly
Communication skills, and ability to explain technical issues to non-technical users
Understanding of financial markets and related processes
Experience collaborating with Software Development teams to facilitate Product Supportability, Incident Management, Problem Management, and Request Fulfillment processes
Experience training employees on a growing team
Understanding of project management best practices
Benefits
401k Matching Program
Professional Development Reimbursement
Flexible Personal/Vacation Time Off
Sick Leave
Paid Holidays
Medical
Dental
Vision
Employee Assistance Program
Parental Leave
Discounts on fitness clubs, travel and more!
Company
SS&C Eze
SS&C Eze, a business unit of SS&C, is a global leading provider of investment management software solutions designed to optimize operational and investment alpha throughout the entire investment process.
1001-5000 employees
H1B Sponsorship
SS&C Eze has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2022 (13)
2021 (14)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
unknown2018-07-31Acquired
Leadership Team
Pete Sinisgalli
Chief Executive Officer
Company data provided by crunchbase