Button · 2 months ago
Partner Success Associate (NYC)
New York, NY
Contract
Onsite
Entry, Mid Level
$65K/yr - $95K/yr
2+ years expButton is a company focused on building a better internet through commerce, partnering with major businesses to enhance consumer experiences. The Partner Success Associate role involves understanding partner needs, delivering exceptional service, and driving revenue growth through strategic account management.
Enterprise SoftwareMobileMobile AppsSoftware
Responsibilities
Gain a deep understanding of customers' business priorities, KPIs, and challenges to anticipate partner needs and deliver exceptional service
Prepare and present regular performance reports for partners, highlighting key metrics, trends, and insights to instill Button's value
Be an evangelist of Button on the front lines with partners
Secure partner adoption of key products, marketing campaigns, and other initiatives via routine meetings and executive business reviews
Proactively monitor user flows and performance, identifying opportunities for optimization and collaborating with internal teams to implement solutions
Craft and execute strategic account plans based on the priorities of partners; identify and execute upsell opportunities
Ensure consistent achievement of quarterly and annual revenue goals
Secure contract renewals for existing business
Communicate partner feedback to the Button engineering and product team in a fluid and actionable manner in order to drive product development based on partner needs
Oversee partner technical implementations in collaboration with Button's solutions engineering team
Qualification
Required
At least 2 years' demonstrated experience in account management and revenue growth for high value, strategic accounts for B2B companies
Track record of consistently (over)achieving sales and revenue goals
Excellent ability to leverage data and analytics to effectively communicate insights to client stakeholders
Strong written and verbal communication skills - including experience creating and presenting executive business reviews
Keen attention to detail that ensures systematic organization and reliable delivery
Strong focus on speed, delivering results quickly and efficiently while maintaining a high level of accuracy
Creative inclination that will help with out of the box ways to surprise and delight Button's partners
A self-motivated attitude: able to take initiative to independently and proactively drive tasks forward
A team player mentality: eager and willing to assist colleagues and contribute as needed to achieve team goals
Ability to negotiate, communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
Experience evangelizing new products
Benefits
401(k) plan and automatically contributes 3% of an employee’s salary annually
Unlimited time off (including birthdays off)
Periodic Mental Health Weeks
Employee assistance program
Company covers 100% of the premiums for employees and 75% for dependents for many of the health, vision, and dental insurance plans
Complimentary memberships to One Medical
Monthly stipend for mobile phone/internet
Annual lifestyle stipend
“All Access” memberships to WeWork in select markets
Regular “coworking days” and social events
Company
Button
Button is the mobile commerce technology company that is powering a commerce-driven internet.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$64.55MKey Investors
PSG EquityIcon VenturesNorwest
2025-06-16Private Equity
2019-06-24Series C· $30M
2017-01-25Series B· $20M
Leadership Team
Michael Jaconi
Co-Founder and CEO
Jason Morse
Senior VP, Product Management
Recent News
Norwest
2025-12-01
Company data provided by crunchbase