Salus Worldwide Solutions ยท 2 months ago
Bilingual Communications Specialist- Evening Shift
Arlington, VA
Full-time
Onsite
New Grad, Entry LevelSalus Worldwide Solutions is seeking a Bilingual Communications Specialist to support clear communication across departments. This role involves assisting with conversations between Spanish-speaking individuals and English-speaking staff or clients, ensuring accurate and effective information exchange.
Transportation/Trucking/Railroad
Responsibilities
Handle client communications, respond to inquiries, and assist in resolving issues
Serve as the first point of contact for the client services/communications department
Provide interpretation support to help staff understand client needs and concerns
Review documents to ensure accuracy, proper terminology, and compliance with program directives
Collaborate with cross-functional teams to deliver comprehensive client support
Translate and transcribe information accurately and in a timely manner
Escalate complex issues to the appropriate department when needed
Maintain confidentiality of sensitive information while upholding ethical standards
Stay informed on program requirements, directives, and objectives to ensure service quality
Work collaboratively within a team environment, adapting quickly to changing needs and priorities
Qualification
Required
Professional fluency in Spanish and English (both spoken and written); ability to translate and interpret with clarity and accuracy
Strong English writing and editing skills with attention to detail and professionalism
Ability to interpret colloquial expressions, slang, and coded language while conveying the intended meaning in English
Experience translating both complex technical content and informal communications
Demonstrated ability to interpret complex concepts accurately while maintaining the original message's intent
Strong verbal and written communication skills
Familiarity with documentation review processes and compliance standards (experience with government-regulated processes preferred)
Relevant professional interpretation or translation experience (experience working with diverse, immigrant, or refugee populations is highly valued)
Cultural awareness, sensitivity, and ability to build trust with clients and colleagues
Ability to work collaboratively in a team environment and manage sensitive information confidentially
Language proficiency testing (e.g., ILR Level 2 or equivalent) may be required
Preferred
Experience with government-regulated processes preferred
Experience working with diverse, immigrant, or refugee populations is highly valued
Company
Salus Worldwide Solutions
Salus Worldwide Solutions is dedicated to providing innovative solutions to complex logistics requirements.
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Manmeet Thind
Chief Operating Officer
Company data provided by crunchbase