Sr. Product Support Engineer, Amazon Prime Air jobs in United States
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Amazon · 4 months ago

Sr. Product Support Engineer, Amazon Prime Air

Amazon is a company that values diversity and inclusion, and they are seeking an experienced Engineer within the Product Support Organization team. The role involves driving deployment of hardware and software functionality, investigating issues, and designing ground support equipment to enhance delivery processes.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
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H1B Sponsor Likelynote

Responsibilities

Drive deployment of hardware and software functionality
Investigate issues
Design ground support equipment
Work with engineering, manufacturing, and operational functions across all Prime Air teams
Drive efficient delivery
Decompose ambiguous problems into straightforward solutions

Qualification

Interdisciplinary teamworkFunctional specificationsComponent reliabilityTroubleshootingPrototypingProject managementProblem solvingCommunication skillsCustomer focus

Required

Experience working with interdisciplinary teams to execute product design from concept to production
Experience in developing functional specifications, design verification plans and functional test procedures
Experience in component selection and understanding of component reliability
Experience with prototyping and implementation
Experience in the design of complex mechanical products and equipment at volume
Experience with troubleshooting and trend analysis

Preferred

Experience with the project management of technical projects

Benefits

Equity
Sign-on payments
Medical
Financial
Other benefits

Company

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

H1B Sponsorship

Amazon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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Company data provided by crunchbase