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Activate Games · 2 months ago

Game Facilitator at Activate Games

Alpharetta, GA

Part-time

Onsite

New Grad, Entry Level

Activate Games is a company that fuses technology and physical activity to create live-action gaming experiences. They are seeking active and customer service-oriented Game Facilitators who will be responsible for managing customer interactions, facilitating game experiences, and ensuring a clean and safe gaming environment.

Digital EntertainmentGamingMedia and Entertainment

Responsibilities

Check customers in, take payments, and make reservations

Brief new groups prior to the start of the game

Monitor customers in the gaming area and provide explanations if necessary

Participating with customers in active games if needed to ensure customers have an excellent experience

Maintain the rooms by cleaning, painting, and any required maintenance

Troubleshoot, identify, and make minor repairs in the event of a malfunction

Qualification

Customer service orientationTroubleshooting abilityCommunication skillsMulti-tasking skillsEnergeticFriendly demeanorTime management skillsAdaptability

Required

Strong communication, multi-tasking, and time management skills

Must be flexible and available to work evenings, weekends, and holidays

Ability to adapt to unforeseen situations in a calm and efficient manner

Must be a people person - energetic, friendly, and outgoing, with the ability to command attention in a crowd

A strong customer service orientation with a commitment to delivering an exceptional customer experience

Must be willing to work various shifts including weekdays, weekends, and shifts starting as early as 9 am and ending as late as 1 am. Managers will work within the given availability

Some troubleshooting and technical ability that can be applied to a wide variety of equipment repair/maintenance needs

Company

Activate Games

Activate offers high-tech games that test a team’s physical and mental agility across a wide variety of real-life challenges.

Founded in 2019

Winnipeg, Manitoba, CAN

201-500 employees

https://activate.games

Funding

Current Stage

Growth Stage

Leadership Team

Daniel Haroun

Chief Financial Officer

Bryce Anderson

Partner

Recent News

PR Newswire

Activate Opens First France Location at Val d'Europe in Partnership with Hadrena

2025-10-03

PR Newswire

Activate Ranks #7 Overall, #1 in Entertainment on The Globe and Mail's List of Canada's Top Growing Companies

2025-09-26

Seattle TechFlash

Entertainment chain Activate Games replacing former Rite Aid in Roseville

2025-05-17

Company data provided by crunchbase