Experitec Inc. · 5 days ago
Field Service Technician - Hybrid - Lenexa, KS (Kansas City) - Ownership Opportunity - Measurement Technician
Kansas City, MO
Full-time
Hybrid
Entry, Mid Level
2+ years expExperitec Inc. is a company that provides automation solutions and services to various industries. They are seeking a Field Service Technician responsible for providing instrument services to maximize the value of customers' process control systems, including calibration, troubleshooting, and maintenance of instrumentation systems.
Industrial Automation
No H1B
Responsibilities
Performing on-site on-demand and contract field services to support our customer’s installed base. Services will include instrumentation, including diagnostic, troubleshooting, calibration, and start-up and commissioning services
Thoroughly tracking all required data and issuing site visit and calibration reports
Recommending approaches on repair, replace, and upgrades
Providing informal and on-the-job customer training
Effectively communicating customer needs and opportunities to the organization and utilizing technical skills and abilities to develop tactics and strategies to support customer needs
Partnering with Sales team to execute tactics and strategies to improve customer satisfaction and service growth through available service programs
Reporting performance measures towards goals
Timely completing all required internal and external reports, certificates, and relevant documents
Actively owning safety both individually and for those around them through adherence to all safety and quality rules, and regulations
Performing other duties as assigned
Qualification
Required
Possess a hands-on approach, a strong work ethic, refined troubleshooting skills, and a commitment to excellence with a strong desire to lead by example, as well as work with others
Associate degree OR High School Diploma or equivalent with two or more years of relevant experience OR similar combination of education and/or experience
Two or more years of relevant work experience demonstrating a strong mechanical aptitude
Two or more years of experience with installing, troubleshooting, calibrating, repairing, modifying, overhauling, diagnosing, testing and/or maintaining any or all of the following –instrumentation and instrument systems, pumps, motors, motor control and electrical systems, programmable logic controllers (PLC), and/or Distributed Control Systems DCS
Ability to read and interpret P&IDs, electrical, instrumentation, and mechanical schematics
Strong ability to focus on customer's needs and drive toward business goals
Basic experience utilizing Microsoft Office Excel & Word, Outlook email, and the ability to work efficiently and effectively within a business system
Ability to work at customer sites most days Monday through Friday for 8 hours per day while occasionally working from home or Experitec offices
Ability to work overtime as needed with shifts extending beyond 8 hours to meet customer needs
Ability to work infrequent weekends and holidays with the flexibility to travel via plane with little notice to meet customer needs
Ability to independently travel to customer sites located within our service territory and the territories of our Impact Partners (including ability for regional and cross-country overnight travel 10-35% of the time) utilizing company per diem for meals/lodging
Ability to effectively communicate (written and verbal) with customers and co-workers
Ability to comply with site safety regulations and dedication to a safe work environment through ongoing training, housekeeping, and workplace safety
Ability to drive for the company with a valid driver's license, pass driving record background check, and use company vehicle, personal vehicle and/or air travel
Ability to utilize personal vehicle for the majority of work travel AND ability to rent a car when requested by supervisor for work travel
Ability to lift and move up to 50 lbs
Ability to work in manufacturing and data center environments with shifting and extreme temperatures
Ability to wear PPE as appropriate for potential environmental hazards
Ability to work in confined spaces and to perform elevated work
Performing other duties as assigned
Preferred
Bachelor's degree or Associate degree
Five or more years of relevant work experience
Five or more years of experience with installing, troubleshooting, calibrating, repairing, modifying, overhauling, diagnosing, testing and/or maintaining any or all of the following –instrumentation and instrument systems, pumps, motors, motor control and electrical systems, programmable logic controllers (PLC) and/or the Distributed Control Systems DCS
Work experience troubleshooting, commissioning and calibrating instrumentation, field devices, and equipment
Prior work experience in hydraulics, pneumatics, temperature, pressure, flow, and/or mechanical dynamics
Demonstrated track record of exemplary customer focus
Two or more years demonstrating hardware and software configuration skills of basic process control systems including safety instrumented systems
Experience recommending and implementing a process improvement initiative
Experience with service expansion initiatives that impacted the business
Benefits
Experitec is 100% Employee Owned! Opportunity to become an employee owner and receive company stock through our ESOP (Employee Stock Ownership Plan) encouraging and rewarding long term commitment.
Flexible work environment with Paid Time Off (PTO) including vacation, personal, holidays, parental leave and volunteer time off.
Total Rewards Package includes both annual salary and performance incentive based on individual and company performance.
401(k): Experitec matches 50% of every dollar employee contributes up to 6% of annual compensation in addition to a 3% Safe Harbor Contribution. This is a total company contribution of 6% to your retirement account.
Benefit Plans include medical, accident/critical illness, dental, vision, disability, life insurance, Health Savings Account, Flexible Spending Account, Employee Assistance Programs, Years of Service gift cards, and Tuition Reimbursement.
Career Development & Training Opportunities include On-The-Job training, coaching, mentoring and workshops to improve professional skills and progress toward personal career goals.
Company
Experitec Inc.
Experitec has served the industry for over 100 years, partnering with its customers to gain competitive advantages and unlock the hidden potential in their facilities.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase