Southeastern Grocers · 3 months ago
Deli Manager
US-FL-SILVER SPRINGS
Full-time
Onsite
Mid Level
3+ years expSoutheastern Grocers is committed to fostering an inclusive environment and is seeking a Deli Manager to oversee the daily operations of the deli department. The role involves managing staff, ensuring product quality and safety, and maintaining high customer service standards while promoting teamwork and collaboration among associates.
GroceryNon Profit
Responsibilities
Creates an environment that enables customers to feel welcome, important, and appreciated that will increase customer confidence and loyalty
Ensures the department is merchandised per plan and maintained for in-stock conditions
Delivers daily conditions that meet the company’s expectations for freshness, quality, and value
Offers product samples, answers product questions and offers assistance in finding or suggesting product selection
Ensures customer requests and special orders are fulfilled
Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information
Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals
Works with store leadership to hire associates as needed and manage their performance and development
This role is the subject matter expert for deli
Manages schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours
Adheres to all local, state and federal laws, and company guidelines
Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.)
Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory
Reviews/inspects products for quality and freshness and takes appropriate action with those items
Plans, organizes, and performs the inventory process
Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy
Merchandises the department consistent with company guidelines to maximize sales, minimize shrink, and cater to the community
Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink
Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained
Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA)
Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access
Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management
Notifies management of customer or employee accidents
Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud
Ensures adherence to wage and hour policies and regulations
Cultivates a culture of safety within the store
Ensures self and all associates are working safely and have received necessary safety training
Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required
Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department
Qualification
Required
High School Diploma or Equivalent
Must be 18 years of age
Authorization to work in the United States or the ability to obtain the same
Successful completion of pre-employment drug testing and background check
Strong customer service skills
Exceptional interpersonal, motivational and communication skills
Knowledge of basic math
Ability to handle stressful situations
Operate deli equipment (e.g., slicer, fryer, oven, scale, knives, box cutter and pricing gun) according to company guidelines
Proficient with computer applications used in effectively operating the department
Possession of Food Safety Certification or the ability to obtain same within 180 days of placement
3 - 6 yrs minimum relevant experience
1 - 5 yrs minimum supervisory experience
Preferred
High School / GED
Spanish
Company
Southeastern Grocers
Southeastern Grocers is the fifth-largest traditional supermarket chain in the United States.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$200MKey Investors
Silver Point Capital, L.P.
2025-10-21Debt Financing· $200M
2024-03-07Acquired
Leadership Team
R
Raymond Rhee
Chief Financial Officer
Recent News
2026-01-14
2025-12-30
Morningstar.com
2025-12-29
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