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Labcorp · 2 months ago

On-Site Service Engineer -2nd Shift Raritan NJ

Raritan, NJ

Full-time

Onsite

Mid Level

$28.16/hr - $40/hr

3+ years exp

Labcorp is a company that combines industrial automation with robotic hardware and software to optimize efficiency in diagnostic testing laboratories. They are seeking an On-Site Service Engineer to perform customer support activities including installation, troubleshooting, and maintenance of complex laboratory automation systems.

BiotechnologyHealth CareHospitalLife ScienceMedicalPrecision Medicine

H1B Sponsor Likely

Responsibilities

Responsible for the Propel, Matrix, and Propel Plate Accelerator systems – running the systems, completing preventative maintenance and doing routine and emergency repairs

Executes Factory Acceptance Testing of automation equipment at Protedyne’s manufacturing site in Windsor, CT

Installs equipment at customer sites and conducts Site Acceptance Tests

Responsible for system upgrades, qualifications and testing

Responsible for the upkeep and accuracy of assigned inventory

Provides high level of customer support in a fast-paced and challenging work environment

Continuously improves knowledge and skills to increase proficiency on equipment

Routinely completes administrative paperwork such as but not limited to: Customer Feedback, Time Reports, Inventory Reports, Equipment Checklists, and Maintenance Checklists

Occasionally provides training for operators of equipment

25% domestic travel required (mostly during 3-month training period)

Provide weekend, holiday and after hours work

Perform other assigned duties as required

Qualification

Field Service ExperienceTroubleshooting SkillsAutomation Systems KnowledgeTechnical DegreeDiagnostic InstrumentationCustomer Support SkillsAnalytical SkillsTraining SkillsCommunication SkillsInterpersonal SkillsProblem-Solving SkillsIndependent Work

Required

Associate's degree or higher in a technical field or an equivalent combination of training and experience

Computer literacy required (Microsoft Excel, Word, Outlook)

Working knowledge of various troubleshooting/analysis tools

Proficient use of diagnostic instrumentation and equipment such as DVMs, Oscilloscopes, Micrometers, etc

Minimum of 3 years related field service experience with complex automation systems

Demonstrates strong interpersonal and customer satisfaction skills

Demonstrated ability to troubleshoot complex electrical, pneumatic, and mechanical systems

Must possess excellent analytical, problem-solving and communication skills and demonstrate the ability to make sound judgments in the field

Ability to accurately diagnose issues as described by customers

Ability to triage calls and develop a best practices solution to keep systems in production

Ability to instruct customers in system operation and maintenance

The ability to maintain professional demeanor and sense of humor in demanding situations at customer site

Must be able to lift and carry heavy items (minimum 50 lbs) regularly such as inventory, tools, and instrumentation

Must be able to work independently and take ownership of on-site service responsibilities

Preferred

Previous Field Service experience in medical or laboratory automation is a plus

Benefits

Medical

Dental

Vision

Life

STD/LTD

401(k)

Paid Time Off (PTO) or Flexible Time Off (FTO)

Tuition Reimbursement

Employee Stock Purchase Plan

Company

Labcorp

Glassdoor3.6

Labcorp specializes in providing physicians with laboratory tests.

Founded in 1978

Burlington, North Carolina, USA

10001+ employees

https://www.labcorp.com

H1B Sponsorship

Labcorp has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2021 (1)