Mosaic Auto Group ยท 2 months ago
Administrative Support Specialist
Zumbrota, MN
Full-time
Onsite
New Grad, Entry LevelMosaic Auto Group is a leading automotive dealership group committed to providing excellent customer service and a seamless experience for both clients and employees. They are seeking an Administrative Support Specialist to assist with various administrative tasks, including data entry, warranty processing, and customer handling.
Automotive
Responsibilities
Accurately input data related to vehicle sales, customer details, financing, warranties, and cancellations into the company's systems
Ensure that all data is correct, complete, and up to date
Process warranty claims and product cancellations in accordance with company policies
Communicate with customers and suppliers to resolve any issues or discrepancies
Maintain accurate records of all warranty claims and product cancellations
Assist in the preparation and processing of vehicle financing documents
Coordinate with financial institutions and internal teams to ensure proper funding of deals
Maintain and organize financial records related to vehicle sales
Provide exceptional customer service to clients by answering questions, addressing concerns, and guiding them through the sales or service process
Follow up with customers to ensure satisfaction and resolve any outstanding issues
Communicate with customers regarding warranties, cancellations, and any other relevant services
Support the sales and service teams with various administrative tasks as needed
Ensure that all required paperwork and documentation are processed accurately and in a timely manner
Qualification
Required
Strong attention to detail with excellent organizational skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other office software
Ability to work in a fast-paced environment and manage multiple tasks effectively
Strong verbal and written communication skills
Customer-focused with a professional and friendly demeanor
Ability to handle confidential and sensitive information
Preferred
Previous experience in an administrative, customer service, or automotive-related role is preferred
Experience with warranty claims processing and vehicle financing is a plus
Benefits
Competitive salary and benefits package.
A dynamic and supportive work environment.
Opportunities for career growth within a well-established company.
Employee discounts on automotive services and products.
Company
Mosaic Auto Group
Welcome to the Mosaic Auto Group, the go-to destination for Minnesota's lowest prices and exceptional service! Enjoy a wide selection of new Ford, Chevrolet, Chrysler, Dodge, Jeep, and Ram vehicles.
Founded in 2023
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase