Encore Boston Harbor ยท 2 months ago
Entertainment Production Services/ AV Te
Encore Boston Harbor is a luxury global destination gaming resort that features a wide array of amenities including hotel rooms, dining, and event spaces. The AV Technician will be responsible for the setup and operation of audiovisual systems in convention areas, ensuring excellent service and adherence to departmental standards.
GamblingGamingHospitalityHotelResorts
Responsibilities
Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied
Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement
Identifies key drivers of success
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department
Delivers and maintains a maximum level of property-wide service and satisfaction
Contributes to company-wide communication and best practices
Keeps informed of all new developments within the department
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations
Assists AV Technicians with equipment deployment/setup, calibration and system debug
Maintains daily communication with project team on job progress and status
Maintains a professional work experience and positive interaction with all trades on projects
Sets up meetings and conferences
Sets up and maintains all computers, LCD projectors and all other audio visual equipment for our customers
Efficiently pulls, terminates, tests and labels field cabling to the correct locations
Operates powered, powder actuated, and hand tools to install supporting infrastructure
Utilizes provided AV System Drawings, to install and connect, tidy and serviceable devices behind displays, in furniture, and in AV system racks
Assists with troubleshooting by verifying and testing cabling, and checking power/signal flow
Makes contact with the clients to ensure scheduled meetings go smoothly
Works with safety as a priority, and follows department and company safety standards
Maintains relevant knowledge of industry through continuing education and training
Performs any other job-related duties as assigned
Qualification
Required
21 years of age or above
Will be required to obtain and maintain registration or a license issued by The Massachusetts Gaming Commission
High school or equivalent degree required
Bachelor's Degree in a related field