CMIT Solutions St. Louis ยท 2 months ago
Account Coordinator
St Louis, MO
Full-time
Hybrid
New Grad, Entry LevelCMIT Solutions is a Managed IT Services Provider for businesses, seeking a dynamic and client-focused Account Coordinator to join their team. The role involves supporting the Account Management Team to ensure client needs are met and exploring additional ways to assist clients, while maintaining excellent customer service and teamwork practices.
Computer & Network Security
Responsibilities
Preparing for Business Reviews with Account Managers
Evaluating client technology and services
Creating reports
Cleaning up data
Quoting and Sourcing: Research products and pricing through our approved sites and create quotes for client review
Assisting Account Managers with client projects
Ensuring excellent customer service and teamwork practices
Researching client satisfaction issues
Maintaining client monthly reporting
Assisting with client onboardings
Miscellaneous office administrative tasks
Qualification
Required
Excellent Customer Service/Relationship Management
Enjoys meeting with clients in-person and on virtual platforms
Analyzing and Reporting Skills
Administrative Writing Skills
Excels in using Microsoft Office Products
Ability to multi-task, adapt, and prioritize
Proficient at time management
Professional demeanor
Problem Solver
Professional Written and Verbal Communication
High attention to detail and accuracy
Flexibility
Teamwork
Energetic
Empathetic
Self-motivated
Able to support CMIT Company Culture and be a willing participant
Willing to learn and grow within an ever-changing industry
Company
CMIT Solutions St. Louis
IT Support for Businesses
Founded in 2010
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase