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UCSF Health · 2 months ago

APeX Claims Team Lead

San Francisco, CA

Full-time

Onsite

Senior Level

$133K/yr - $220K/yr

5+ years exp

UCSF Health is committed to innovative patient care and advanced technology. The APeX Claims Team Lead will provide technical and people leadership for a team of analysts supporting Epic Claims applications, ensuring high-quality delivery and team development while managing day-to-day activities and driving collaboration across teams.

BiotechnologyEducationHealth CareHospitalMedical

Responsibilities

Managing the day-to-day activities of the Claims Analyst and 3rd Party Applications team, ensuring clear priorities, timely deliverables, and effective coordination across projects

Mentoring and developing analysts by sharing knowledge of workflows, processes, and best practices

Driving collaboration across teams, building consensus, and leading complex decision-making in alignment with organizational goals

Actively identifying risks and barriers, facilitating resolution of conflicts, and ensuring project objectives are met with quality and efficiency

Coordinating work across multiple initiatives to maintain an integrated and consistent approach to Epic implementation and support

Qualification

Epic Claims applicationsClinical applications experienceResolute Hospital BillingProblem-resolution skillsAnalytical skillsInterpersonal skillsLeadership skillsCommunication skillsOrganizational skillsCollaboration skills

Required

Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training

Certification: Resolute Hospital Billing Claims and Remittance Administration, or Resolute Professional Billing Claims and Electronic Remittance Administration

5 years of related clinical applications experience

Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation

Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner

Strong interpersonal skills, with the ability to effectively train, support, and work collaboratively with users of clinical information systems at all professional and technical levels

Detail-oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline

Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner

Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses

Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance