Colony Brands, Inc. ยท 2 months ago
Client Support Technician Internship
Colony Brands, Inc. is offering a Client Support Technician Internship starting in June and ending in August or December 2026. The intern will assist with the setup, maintenance, and support of corporate-owned client-level computer equipment and handle hardware and software troubleshooting.
ConsumerHealth Care
Responsibilities
Assembly and configuration of PC / MAC hardware
Documentation and mentoring of the Help Desk
Client-level networking troubleshooting skills to assist with problem resolution including wireless technologies and remote access solutions
Windows 10 / 11 Imaging and/or patching skills utilizing Microsoft SCCM or equivalent tools
Apple OS Imaging and/or patching skills utilizing JAMF
End User Support for Mobile Phones / Tablets via Microsoft Intune
Citrix Client Troubleshooting
SCCM Client Troubleshooting
Microsoft E-Mail and Office Support via Office 365
Printer / Copier / Audio Visual Troubleshooting and Support
Active Directory User Account / Group and Permission Support
Qualification
Required
At least Junior Senior standing, recent graduates may be considered
Cumulative GPA of 2.80 or higher
Solid understanding of Windows Operating Systems (Mac also beneficial)
Solid troubleshooting skills for client level hardware including desktops, laptops, mobile phones, tablets and printers
Solid communication skills, verbal and written. Documentation and participation/contribution to team discussions will be part of the role
Ability to work independently
Preferred
Experience with Microsoft Office, Anti-Virus Malware Tools and PowerShell would be beneficial for the role