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Netrio · 7 hours ago

Field Services Technician

Golden Valley, MN

Full-time

Hybrid

Entry, Mid Level

$63K/yr - $68K/yr

2+ years exp

Netrio is a company focused on providing exceptional field services, and they are seeking a Field Services Technician to enhance their operations. The role involves performing onsite and remote visits, managing equipment deliveries, and collaborating with various teams to ensure service quality and efficiency.

Cyber SecurityInformation TechnologyIT ManagementNetwork SecurityTelecommunications

Responsibilities

Demonstrate Netrio’s core values and culture through daily work interactions, effectively communicating between the Netrio team and customers

Contribute to the overall success of the team, working collaboratively with others across departments to move operations forward

Provide recommendations and decisions on the urgency of projects and service appointments, influencing the prioritization of tasks and delivery

Offer feedback on day-to-day operations, interacting with technicians, teams, and customers to improve efficiency and service quality

Work with the Client Services and Field Team to ensure smooth operations, enhancing communication and process flow

Qualification

Technical troubleshootingNetwork administrationMicrosoft certificationAdaptability to new technologiesDocumentation skillsCommunication skillsTeam collaborationAttention to detail