Freudigman & Billings, LLC ยท 3 months ago
Test Prep Coordinator
Freudigman & Billings, LLC is dedicated to fostering supportive relationships for student learning. The Test Prep Coordinator will ensure smooth operations of the Test Prep program, manage practice testing logistics, maintain student records, and support communication with families.
E-LearningEducationInformation Services
Responsibilities
Oversee logistics for weekly practice tests (sign-ups, test selection, proctor scheduling, scoring QA, and communication with families)
Maintain accurate student records, proactively identify missing information, flag discrepancies for follow-up, and add additional information as it becomes available
Send registration guides and score reports, monitor emails/phone calls, and ensure families receive timely and professional responses
Confirm practice tests, client assessments, and parent phone calls. Coordinate with Client Services team for scheduling of some initial and ongoing student tutoring sessions
Supervise and coordinate proctors; assist with hiring and onboarding
Provide administrative and project support to the Director of Test Prep, including curriculum development and data systems
Contribute to onboarding processes, curriculum organization, and ongoing improvements to the Test Prep process
Qualification
Required
Bachelor's degree required
Strong organizational skills and exceptional attention to detail
Excellent communication and customer service abilities
Comfortable managing multiple priorities in a fast-paced environment
Proficiency with Google Workspace, Podio (or similar CRM/project management tools), and databases
A commitment to our mission of supporting student learning through relationships
A natural problem-solver who will roll up their sleeves to fix what's missing or unclear
A collaborative teammate who can also work independently
Preferred
Prior administrative, educational, or program coordination experience preferred
Benefits
Competitive compensation and benefits package