Empire Heating and Air Conditioning, Inc. ยท 2 months ago
Field Service Supervisor - HVAC
Empire Heating & Air Conditioning is a respected company serving Atlanta's residential and light commercial customers for nearly 40 years. They are seeking a Field Service Supervisor - HVAC to lead and support their growing team, performing service calls and training technicians in real-world environments.
DIYHeating Ventilation and Air Conditioning (HVAC)Home ServicesScheduling
Responsibilities
Perform and support residential and light commercial HVAC service calls
Troubleshoot and resolve advanced service and installation issues
Act as a field mentor, especially on Daikin FIT and VRV systems
Perform airflow diagnostics, static pressure testing, and duct performance evaluations
Conduct live performance and capacity calculations on real systems
Set the standard for technical excellence, communication, and professionalism
Help coach and develop technicians while staying active in daily field operations
Assist with field training on advanced equipment and controls for both residential and light commercial applications
Collaborate with the office on scheduling, quality control, and customer satisfaction
Qualification
Required
5+ years of field experience in residential and light commercial HVAC service
EPA 608 Universal Certification (Required)
A2L Refrigerant Certification (Required)
Daikin FIT and VRV expertise (Required)
Strong working knowledge of airflow, duct design, and diagnostic tools
Ability to perform and teach live performance and load calculations
Leadership mindset with solid communication and coaching skills
Valid driver's license with a clean record
Preferred
NATE Certification (Preferred)
Benefits
Health, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Company-provided truck, tools, uniforms, phone, and tablet
Ongoing training and career advancement opportunities