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Eden Housing, Inc. · 3 months ago

Assistant Manager - Riverhouse Hotel & Emerson Arms, Martinez

Martinez, CA, USA

Full-time

Onsite

New Grad, Entry Level

$20.26/hr - $23.64/hr

0+ years exp

Eden Housing, Inc. is dedicated to providing low-income families with quality housing solutions. The Assistant Manager will assist the Community Manager in overseeing daily operations, maintaining facilities, and ensuring compliance with housing regulations.

Real Estate

Growth Opportunities

Responsibilities

Orders office supplies

Schedules maintenance repairs, generates and files completed work orders and follows-up, as appropriate

Assists in resident move-in/out procedures and unit inspections

Maintains wait list and processes applications in conformance with compliance regulations and EHMI policies; explains entire move in procedures

Collects rent and accounts for monies collected; performs daily bank deposits, as needed

Answers telephone and handle office interactions in a friendly, courteous and sincere manner

Sorts and distributes inner office mail

Prepares recertifications of residents by interviewing residents, obtaining appropriate documentation and completing worksheets. Submits worksheets to manager or Property Supervisor for approval

Compiles and maintains accurate written records of residents (e.g., Emergency Information, Incident Reports, etc.). Maintains resident files in a neat and orderly manner according to EHMI standard policies

Refers applicants to alternative housing if all available units are occupied or if the Wait List is closed

Ensures consistent application of project rules and regulations

Ensures consistent application of Program (HUD, CHFA, RHCP, TCAC, etc.) rules and regulations

Prepares Project Status Reports (PSR’s)

Maintains a clean and well-organized office

Maintains a businesslike and professional appearance

Promotes harmonious relations among residents, housing personnel and persons of the community. Demonstrates enthusiasm and stamina for housing project and position. Represents project in business related matters to the residents and to the community at large. Sensitive to the housing philosophies of the owner/sponsor

Maintains congenial relationships with all residents and resident service coordinator/agencies, is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Equal Employment and Equal Housing Opportunity requirements

Exercises common sense, good judgement, consistency, and self-control in day-to-day contact with residents and in other business-related matters

Demonstrates company loyalty and integrity in all financial matters, in reports to supervisors and other management personnel, in relationships with residents and co-workers

Actively participate in our culture of inclusivity

Qualification

Clerical experienceProperty managementYARDI softwareWord processingSpreadsheet softwareCultural sensitivityFinancial report analysisHUD properties experienceWork independentlyWork in a teamDetail-oriented

Required

High School Degree or equivalent

6 months clerical/office experience or other related experience and/or training

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, government regulations, loan documents, financial reports, regulatory agreements and other legal documents

Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community

Ability to write reports, business correspondence and procedure manuals

Ability to effectively present information to top management, public groups and officials, and/or boards of directors

Ability to calculate figures and amounts such as discounts, interest, proportions, percentages

Ability to produce budgets and analyze financial reports, income statements and perform cost analyses

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Ability to perform each essential duty satisfactorily

Preferred

Type professionally and accurately at a minimum of 40 wpm

Previous experience in property management a plus

General understanding of preventive and ongoing apartment maintenance

Computer literacy - PC hardware, YARDI software a plus

Proficient in word-processing and spreadsheet software (Word, Excel, Outlook)

Self-starter, flexible, detail-oriented, and well organized

Ability to work independently and in a team environment

Experience working with diverse groups, i.e., staff, residents, outside contacts

Commitment to the companies' goals and philosophy

Passionate about equitable housing

Experience with HUD or CTCAC properties a plus

Company

Eden Housing, Inc.

Eden Housing is a non-profit organization with over 55 years of experience providing safe and affordable housing that helps families stay secure, allows communities to thrive, and solves many of the most pressing housing challenges facing California cities.

Founded in 1968

Hayward, CA, US

501-1000 employees