Honeydew · 5 months ago
Bilingual Care Coordinator
Honeydew is transforming skincare by making it accessible and affordable for everyone. They are seeking a highly organized and empathetic Care Coordinator to ensure patients receive support throughout their skincare journey.
Health CareMedicalWellness
Responsibilities
Serve as the primary point of contact for patients, providing guidance, support, and information about their care plans — in both English and Spanish
Answer patient inquiries related to appointments, medical services, and treatment options with empathy and professionalism
Ensure that all patient information and communications are accurately documented in our healthcare system
Act as a liaison between patients, insurance providers, and medical teams to facilitate seamless care delivery
Collaborate with healthcare professionals to develop personalized care plans for patients
Continuously monitor patient progress and provide ongoing support, addressing any concerns or obstacles that arise
Provide translating services between the patient and provider during initial consultations as needed
Qualification
Required
Previous experience in a healthcare setting, preferably in a care coordination, patient support, or administrative role
Fluency in both Spanish and English is required
Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly
Strong organizational skills and attention to detail to manage multiple tasks and priorities
Proficiency in using healthcare management software or similar systems
Ability to work independently and as part of a multidisciplinary team
A positive attitude, empathy, and a genuine passion for helping others
Benefits
Flexible remote schedule.
Opportunity to make a meaningful impact on patients’ lives.
Join a mission-driven, innovative team dedicated to revolutionizing skincare.