Progress Rail, A Caterpillar Company · 1 week ago
Software Support Analyst (HCM Admin)
Progress Rail, a Caterpillar Company, is a leading provider of railroad products and services. The Software Support Analyst, HCM Administrator, will be responsible for the administration, troubleshooting, and maintenance of the HCM & Payroll system, ensuring all applications are fully functional and providing rapid support as needed.
Machinery ManufacturingManufacturingRecycling
Responsibilities
Monitor and maintain system performance, troubleshoot issues, and coordinate with vendors or internal teams for resolution
Participate in system upgrades, patching, and testing cycles
Document support procedures and maintain knowledge base articles
Collaborate with cross-functional teams to ensure seamless integration and support of HR and payroll systems
Participate in SDLC activities including testing, deployment and post-release validation
Support integrations and data flows between internal and external systems
Disaster Recovery efforts & testing responsibilities
Maintain alignment with enterprise IT policies and data privacy standards
Qualification
Required
Bachelor degree in CIS, MIS or related Technology field preferred or equivalent related work experience
3–5 years of hands-on experience in PeopleSoft Administration
Applying PUM (PeopleSoft Update Manager) and Tax Updates
Performing PeopleTools patching, upgrades, and server migrations
Strong understanding of PeopleSoft architecture and environment management
Familiarity with Oracle and SQL for data querying and troubleshooting
Ability to read, understand, and develop PeopleCode is a plus
Ability to work independently and efficiently while adapting to frequent changes in workload and priorities
Preferred
Knowledge of PeopleSoft 9.2 architecture including but not limited to PUM administration, PeopleTools 8.56+, Windows Server 2012/2016
Additional knowledge of UKG Pro WFM, SAGE People HCM and Cornerstone/SumTotal LMS a plus
Benefits
401(k) plan with up to 6% company match (no waiting period with immediate vesting)
Medical/Dental/Vision/Life/Disability Insurance
Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
Flexible Spending Accounts
Paid Vacation
Paid Holidays
Paid Time-Off (PTO)
Employee Assistance Plan
Education Assistance Program
Employee Recognition Programs
Site specific Production and Incentive Plans
Site specific Step and Skill Level Wage Adjustment Plans
Site Specific Relocation and Sign-on Bonus Programs
Company
Progress Rail, A Caterpillar Company
Our team creates lifelong customer relationships, supplying comprehensive rolling stock and infrastructure solutions for the global rail industry and setting the standard for excellence.
H1B Sponsorship
Progress Rail, A Caterpillar Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (3)
2023 (2)
2022 (1)
2021 (4)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
unknown2010-06-01Acquired
Recent News
2025-08-13
2025-06-11
Company data provided by crunchbase