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Performance Home Medical · 2 months ago

Clinical Customer Service Representative

Enumclaw, WA

Full-time

Onsite

New Grad, Entry Level

$22/hr - $23/hr

Performance Home Medical has been a leader in providing quality products and services since 1995. They are seeking a Clinical Customer Service Representative to empower individuals to manage their health conditions effectively by providing education, support, and guidance to patients, caregivers, and healthcare professionals.

Health CareMedicalPersonal HealthTherapeutics

Responsibilities

Setup, operate, troubleshoot, and instruct upon medical devices such as CPAP / Bi-level

Inspect and test equipment function as necessary

Provide timely follow up for patients and caregivers as needed

Complete documentation thoroughly in a timely manner as required

Valid Driver’s License and vehicle to use for home visits

Ability to work independently

Quick learner in a fast paced environment

NO LICENSE STATE LICENSE REQUIRED

Qualification

Customer serviceMedical device operationDocumentation skillsIndependent workQuick learner

Required

Strong background in customer service

Detail-oriented focus

Flexibility to provide support and float between branches

Setup, operate, troubleshoot, and instruct upon medical devices such as CPAP / Bi-level

Inspect and test equipment function as necessary

Provide timely follow up for patients and caregivers as needed

Complete documentation thoroughly in a timely manner as required

Valid Driver's License and vehicle to use for home visits

Ability to work independently

Quick learner in a fast paced environment

NO LICENSE STATE LICENSE REQUIRED

Benefits

Medical

Dental

Vision

Life

AD&D

401k

EAP

8 paid holidays

Company

Performance Home Medical

Performance Home Medical (PHM) is a leading provider of therapies for patients with Obstructive Sleep Apnea, COPD, and other complex respiratory diseases.

Founded in 1993