Siemens Healthineers · 2 months ago
Program Manager, Service Commercial (Software)
SEL SD
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expSiemens Healthineers is a leader in medical technology that aims to pioneer breakthroughs in healthcare. They are seeking a dynamic Service Commercial Program Manager to lead go-to-market planning and drive revenue growth while ensuring customer-centric service offerings. The role involves collaboration with various teams to design and execute programs that enhance customer retention and market penetration.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
You will play a pivotal role in driving the commercialization and go-to-market strategies for your assigned portfolio
Leverage customer insights to inform business decisions, design programs to maximize revenue and margin growth, and collaborate closely with the zones and cross-functional teams to ensure successful execution and market penetration
To be successful in the role, he/she will be required to
Lead commercialization efforts by defining effective service positioning, pricing, and promotion in partnership with local teams to ensure offerings are tailored appropriately for each zone and country
Analyze customer insights and market trends to uncover opportunities for service innovation and differentiation
Design and execute programs focused on driving revenue growth, improving margins, and enhancing customer retention
Own the Go-To-Market (GTM) plan for your portfolio, with key success metrics including timely management of renewals, warranty conversions, and service contract value growth
Develop and implement sales enablement initiatives such as training, tools, marketing collateral, and customer outreach programs that clearly communicate the value of services, supporting sales teams to generate incremental revenue and maintain high net promoter scores
Monitor, analyze, and report on key performance indicators, adapting strategies as needed to optimize results and achieve business objectives
Champion best practices by identifying and recommending high-impact initiatives with strong ROI for adoption across the APJ region
Provide strategic input to the region’s product marketing plans and product lifecycle management campaigns
Collaborate with Radiation Oncology Solutions (ROS) business management team and Digital Oncology (DO) business management teams as they develop their go-to-market plans for new offerings - to ensure Customers will experience adequate level of support
Partner with Global Customer Service teams, Product Marketing and Commercial Excellence teams to analyse opportunities for improvement, overcome resource or process barriers and navigate trade-offs so as to achieve a positive outcome for the Customer and Varian
Manage stakeholder communications and ensure alignment on program goals and progress
Stay informed on industry best practices and competitive landscape to keep our service offerings ahead of the curve
Qualification
Required
Bachelor's degree in IT, Business, Marketing, or a related discipline
Minimum of 10 years' experience in product or service marketing within the high-tech B2B software sector
Proven ability to manage complex programs that drive commercial growth and customer engagement
Energetic, self-motivated, detail-oriented, and a natural team player
Strong customer-centric mindset with a collaborative and proactive approach
Excellent interpersonal, verbal, written, and visual communication skills, with a strong command of English
Preferred
Background in healthcare technology, high-tech IT infrastructure, healthcare IT, or software companies preferred
Candidates with prior experience in cloud solutions such as Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and (IaaS) markets will have an edge
Hands-on experience in digital marketing will be an added advantage
Knowledge, experience and understanding of working within the Asia Pacific markets
Networks with key contacts outside own area of expertise. Able to communicate effectively with people from different levels, and across different functions
Willing to travel
Company
Siemens Healthineers
Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.
10001+ employees
H1B Sponsorship
Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)
Funding
Current Stage
Public CompanyTotal Funding
$2.76BKey Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO
Leadership Team
Enno Nehrbass
SVP / Head of Strategy & Collaboration Mgmt Diagnostic Imaging
Sebastian Kronmueller
Vice President, Head of Strategy & Business Development - Laboratory Diagnostics
Recent News
South Africa Today
2026-01-07
2026-01-07
Company data provided by crunchbase