TrueCut Insurance ยท 2 months ago
Future Opening: Receptionist/Customer Service Representative
Cuyahoga Falls, OH 44223
Full-time
Hybrid
Entry Level
$17.50/hr - $21/hr
1+ years expTrueCut Insurance LLC is seeking a professional, friendly, and organized individual to join our team as a Receptionist / Customer Service Representative. This hybrid role combines front-desk responsibilities with phone and email-based customer service, ensuring smooth communication and a positive client experience.
Insurance
Responsibilities
Greet and assist walk-in clients in a friendly, professional manner
Answer and route phone calls to the appropriate team members
Process customer payments and provide basic support with policy information
Monitor and manage the help mailbox, assisting customers via email and ensuring their requests are processed in a timely manner
Qualification
Required
1+ year of phone-based customer service or front desk experience
Strong verbal communication and phone etiquette
Professional, welcoming demeanor with a team-oriented attitude
Excellent organizational skills and attention to detail
Ability to manage multiple tasks in a fast-paced environment
Basic computer skills (Microsoft Office, email)
Ability to work independently and collaboratively
Preferred
Experience in the insurance industry or professional office setting
Familiarity with Property & Casualty insurance policies is a plus
Benefits
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Health, dental, and vision insurance
401(k) with company match
Paid time off and rotational weekend scheduling
Company
TrueCut Insurance
At TrueCut Insurance, our priority is helping our customers find the best coverage in order to protect what matters most in life.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase