Upward Bound House · 2 months ago
Program Manager, Rapid Rehousing
El Segundo, CA
Full-time
Onsite
Mid, Senior Level
$67K/yr - $71K/yr
3+ years expUpward Bound House (UBH) is dedicated to ending intergenerational family homelessness through a comprehensive care approach. The Program Manager will lead the Rapid Rehousing program, overseeing a multidisciplinary team and ensuring high-quality case management while fostering landlord partnerships and managing budgets.
AssociationChildrenNon ProfitResidentialSocial Assistance
Responsibilities
Oversee daily RRH operations (enrollment, housing stability plans, housing navigation, rental assistance, stabilization services). Set goals, policies, and quality standards
Hire, train, coach, and evaluate staff; model trauma-informed and culturally responsive practice
Build/maintain landlord relationships, mediate tenant–landlord issues, and coordinate with community partners to expand housing access
Ensure complete and timely documentation in HMIS and other systems; generate reports; meet contract, audit, and monitoring requirements
Track financial assistance, submit payment requests, and manage spending against program budgets
Integrate evidence-based practices; respond to urgent safety and security issues; continuously improve service delivery
Qualification
Required
Bachelor's degree in social work, social sciences, or related field (Master's preferred)
3+ years in social services with housing/homelessness experience; strong knowledge of LA's Coordinated Entry System
Proven people leadership: hiring, training, coaching, performance management
Skilled in relationship-building with landlords, funders, and community partners
Familiarity with housing laws, behavioral health, substance use, DV, child welfare, and resources for undocumented persons
Excellent communication, organization, and follow-through; proficiency with Microsoft Office and HMIS (or similar databases)
Able to maintain HIPAA confidentiality and meet all post-offer clearances (TB, COVID-19), background check, and documentation
Valid CA driver's license, auto insurance, and regular local travel; personal vehicle required
Company
Upward Bound House
Upward Bound House is a non-profit organization that provides housing facilities, support, and advocacy services for children and families.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Joey Milne, MPH, CFRE
Chief Development Officer
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